^ this.

it's beyond unacceptable, meanwhile people are allowed to stay logged in despite having been afk for god knows how long simply by being in dialogue with NPC, open vendor shop window or by crafting (quite possibly more options to stay logged in.) fix your server capacities, idc about the ifs and hows, that's what YOU get paid for. Blizzard was able to increase their server capacities quite significantly when it was a major issue. If they can then so can you, work on it, I don't want to sit in 6-hour queues because 5k other players are sitting in queue tomorrow when its official release, it's unacceptable coming home from work or school or whatever else the good people are doing with their time. And if the ARR potato servers are at its maximum capacity or whatever it may be then you need to look at getting better servers since the current ones are no longer capable of running at optimal capacity for your growing game and its expanding playerbase.

2nd point I'd like to make is when you DC or log out quickly (to fix the no sound problem for instance ... still looking for a solution to that are we, SE?) you get to keep your spot on the server so you don't have to sit in a 2-3hour long queue and can quickly log in. Being at the mercy of these wonky servers to not get a DC is ... not optimial.

Ty