Yeah this disappointed me the most (next to no housing changes..) when it was said at the fanfests..really you added a new whole race in 3.0 yet somehow in 4.0 you are not even able to give us at least one new face option for each race, or at least a couple of hairstyles? The one sightly longer short hairstyle is alright but the really short one looks like a mess. Also no new face paints, tattoos or scars..you know, things people have wished for quite the time. Zones might look good/interesting but the thing you will see the most is your character so it would have been nice to see at least some customization.

And yes seeing all those re-used dungeon gear too feels bad..like its fine if these are in a patch since its mostly catch up gear..but I do want unique gear in a new expansion..and on top of that I only saw 1 Asian looking gear on the MB..while a lot of the NPCs are wearing the mog station set..is a simple dyeable kimono dress too much to ask?