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  1. #31
    Player
    Kriegar's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Kriegar Stormwind
    World
    Exodus
    Main Class
    Bard Lv 60

    FFXIV Stormblood Expansion code.

    I Noticed Yesterday that on Mog station it showed that i needed to "buy" stormblood. Showed that I had early access, but not expansion itself. I spent 2.5hrs on "Hold" calling Square Enix. Was told I would receive code in email yesterday or today.

    10am EST here, yet to receive code
    "Frustrated"

    *sigh
    (0)

  2. #32
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,626
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Quote Originally Posted by Kriegar View Post
    I Noticed Yesterday that on Mog station it showed that i needed to "buy" stormblood. Showed that I had early access, but not expansion itself. I spent 2.5hrs on "Hold" calling Square Enix. Was told I would receive code in email yesterday or today.

    10am EST here, yet to receive code
    "Frustrated"

    *sigh
    Did you order it from the SE store? Did you check your order for the code?

    I wouldn't have spend 2.5 on hold when we are still within the Early Access grace period (23rd) and codes are being sent out. Also, as I stated above, if you ordered from SE directly then the code listed on your Order History will have been updated from an Early Access code to a new Full Access code.
    (0)
    Last edited by Darkstride; 06-20-2017 at 11:10 PM.

  3. #33
    Player
    Takogo's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Mea Kurosaki
    World
    Omega
    Main Class
    Dragoon Lv 70
    I had the same issue.

    My code refreshed from early access to the normal one when I tried to cancel the order and received the error "You can not cancel the order because you already unlocked the code" (Which I never did btw, never had the green button that's supposed to be there)

    After a couple hours of that I also received an email that "Your order has been placed" despite not doing any further action in the store.

    I don't think I'll ever buy from the official SE store again, it's been fiasco after fiasco. Manual verification of my order for example, despite having an account for 6 years and always using the same payment method.
    (0)

  4. #34
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,626
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Quote Originally Posted by Takogo View Post
    I had the same issue.

    My code refreshed from early access to the normal one when I tried to cancel the order and received the error "You can not cancel the order because you already unlocked the code" (Which I never did btw, never had the green button that's supposed to be there)

    After a couple hours of that I also received an email that "Your order has been placed" despite not doing any further action in the store.

    I don't think I'll ever buy from the official SE store again, it's been fiasco after fiasco. Manual verification of my order for example, despite having an account for 6 years and always using the same payment method.
    When you originally unlock the Early Access code, it gives you a message stating that doing so means you cannot cancel or get a refund.
    (0)

  5. #35
    Player
    Takogo's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Mea Kurosaki
    World
    Omega
    Main Class
    Dragoon Lv 70
    I never clicked a unlock code for the Early Access code either.

    It was in plain sight. The only button that was there was the "Instructions" one.

    Maybe it's an EU thing that I didn't get such a button?
    (0)

  6. #36
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Takogo View Post
    I never clicked a unlock code for the Early Access code either.

    It was in plain sight. The only button that was there was the "Instructions" one.

    Maybe it's an EU thing that I didn't get such a button?
    Regardless if there any button there or not I'm sure SE has ways of knowing if a code was used or not.
    (0)

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