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  1. #1
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,626
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Just go to your order history on the SE store and get your code there.

    Early Access allows play up until the 23rd, so there's no need to panic.
    (0)
    Last edited by Darkstride; 06-20-2017 at 10:45 PM.

  2. #2
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,626
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Quote Originally Posted by Kriegar View Post
    I Noticed Yesterday that on Mog station it showed that i needed to "buy" stormblood. Showed that I had early access, but not expansion itself. I spent 2.5hrs on "Hold" calling Square Enix. Was told I would receive code in email yesterday or today.

    10am EST here, yet to receive code
    "Frustrated"

    *sigh
    Did you order it from the SE store? Did you check your order for the code?

    I wouldn't have spend 2.5 on hold when we are still within the Early Access grace period (23rd) and codes are being sent out. Also, as I stated above, if you ordered from SE directly then the code listed on your Order History will have been updated from an Early Access code to a new Full Access code.
    (0)
    Last edited by Darkstride; 06-20-2017 at 11:10 PM.

  3. #3
    Player
    Takogo's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Mea Kurosaki
    World
    Omega
    Main Class
    Dragoon Lv 70
    I had the same issue.

    My code refreshed from early access to the normal one when I tried to cancel the order and received the error "You can not cancel the order because you already unlocked the code" (Which I never did btw, never had the green button that's supposed to be there)

    After a couple hours of that I also received an email that "Your order has been placed" despite not doing any further action in the store.

    I don't think I'll ever buy from the official SE store again, it's been fiasco after fiasco. Manual verification of my order for example, despite having an account for 6 years and always using the same payment method.
    (0)

  4. #4
    Player
    Darkstride's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    1,626
    Character
    Ruin Darkstride
    World
    Excalibur
    Main Class
    Sage Lv 100
    Quote Originally Posted by Takogo View Post
    I had the same issue.

    My code refreshed from early access to the normal one when I tried to cancel the order and received the error "You can not cancel the order because you already unlocked the code" (Which I never did btw, never had the green button that's supposed to be there)

    After a couple hours of that I also received an email that "Your order has been placed" despite not doing any further action in the store.

    I don't think I'll ever buy from the official SE store again, it's been fiasco after fiasco. Manual verification of my order for example, despite having an account for 6 years and always using the same payment method.
    When you originally unlock the Early Access code, it gives you a message stating that doing so means you cannot cancel or get a refund.
    (0)

  5. #5
    Player
    Takogo's Avatar
    Join Date
    Jan 2017
    Posts
    4
    Character
    Mea Kurosaki
    World
    Omega
    Main Class
    Dragoon Lv 70
    I never clicked a unlock code for the Early Access code either.

    It was in plain sight. The only button that was there was the "Instructions" one.

    Maybe it's an EU thing that I didn't get such a button?
    (0)

  6. #6
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Quote Originally Posted by Takogo View Post
    I never clicked a unlock code for the Early Access code either.

    It was in plain sight. The only button that was there was the "Instructions" one.

    Maybe it's an EU thing that I didn't get such a button?
    Regardless if there any button there or not I'm sure SE has ways of knowing if a code was used or not.
    (0)

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