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  1. #21
    Player
    Esp's Avatar
    Join Date
    Aug 2015
    Posts
    689
    Character
    Espikes Darkwind
    World
    Behemoth
    Main Class
    Dark Knight Lv 100
    I just got a email saying mines on the way a few moments ago. Maybe they are trickling down the e-mails to everyone slowly.

    I pre-ordered mine thru the Square Enix NA Store.
    (0)

  2. #22
    Player
    KuraiKiserogeru's Avatar
    Join Date
    Aug 2014
    Posts
    124
    Character
    Kurai Kiserogeru
    World
    Behemoth
    Main Class
    Warrior Lv 80
    Thank you for purchasing on our eStore. You order is now on its way!
    You can follow the progression of the delivery by using the following tracking url:

    Thank you for supporting Square Enix Europe games,

    The Scalefast Team.


    Package arrived on time. Past history shows it was sent to Bham on the 19th and arrived here on the 20th. All is well. The only scare is not knowing sooner. However it works with couriers might provide difficult to relay messages to SE and customer efficiently.

    Regardless package arrived on day of release!
    (0)
    Last edited by KuraiKiserogeru; 06-20-2017 at 10:37 PM.

  3. #23
    Player
    Mature's Avatar
    Join Date
    Aug 2013
    Posts
    1,784
    Character
    Mature Rudlum
    World
    Ultros
    Main Class
    Arcanist Lv 70
    Update,

    I have now received the email about order is on my way Monday 22:21

    To avoid this kind of misunderstandings I will suggest to pass feedback to your SE store delegates and let them know they need be more efficient when it comes to customer queries. It is not acceptable that as I customer i get ignore for weeks regarding an order made.

    Regards
    (0)

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