Unexpected Error Crashing Client in Mor Dhona

**Shirana** · 06-19-2017 03:06 PM

I warped to Revanents Toll for the MSQ when Alphinaud had me go there after talking to the pirate captain who will apparently take us to Doma. It gave me an "unexpected error" showing several DirectX errors which crashed the game. Now, everytime i try and login i literally just crash over and over and over again. I cannot log back into the game at all because of this. I tried resetting graphics settings, system reset in launcher, updating graphics driver, switching to DirectX 9 and restarting my computer. I'm not really tech savvy so that was about as much as i could do.

I submitted this through contact us at support too since honestly I'm not sure where they prefer bug reports most often, especially ones where you can't even login.
http://tinypic.com/r/33dh0qx/9

Time: 1AM - 1:30AM Eastern Time, June 19th
Frequency: Every Single Time I login
World name: Brynhildr
Character name: Shirana Everdark
Class/Level: 64
Party or solo: Solo
Area and coordinates: Mor Dhona, when warping to Revenant's Toll from Limsa Lominsa
Steps:
1. Finished the questline where the empire attacked Rhalgers Reach and Alphinaud wanted to meet up with you in Limsa so the pirates could take you to Doma
2. Warped to Revanents Toll and hit "unexpected error" citing multiple DirectX errors and crashing the game
3. Log back in and it does the same. Literally cannot log in anymore. Just crashes me due to DirectX issues in Revanents Toll

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**Altorem** · 06-19-2017 03:09 PM

According to the reddit thread, it appears its just a Brynhildr Issue. Seems like everyone can't log back in once they go to Mor Dhona.

**Reimisaiy** · 06-19-2017 03:11 PM

I can confirm that this issue is occurring for me as well.

**Shirana** · 06-19-2017 03:12 PM

Originally Posted by Altorem

According to the reddit threat, it appears its just a Brynhildr Issues. Seems like everyone can't log back in once they go to Mor Dhona.

Thank you for your reply, that makes me feel relieved it's not just some issue on my end.
I did some research, but apparently i missed this thread. I need to start following Reddit for FFXIV anyways, its been useful many times in the past.
Thanks again! <3

**lucinaalastairi** · 06-19-2017 03:15 PM

It's not just PC specific. PS4 user here, and it's happening to me as well.

Time: 1AM - 1:30AM Central Time, June 19th
Frequency: Every Single Time I login
World name: Brynhildr
Character name: Lucina Alastairi
Class/Level: 61
Party or solo: Solo
Area and coordinates: Mor Dhona, when warping to Revenant's Toll from Limsa Lominsa
Steps:
1. Finished the questline where the empire attacked Rhalgers Reach and Alphinaud wanted to meet up with you in Limsa so the pirates could take you to Doma
2. Warped to Revanents Toll and hit "unexpected error" citing PlayStation 4 error CE-34878-0.
3. Kicked back to PS4 "Desktop"

**lucinaalastairi** · 06-19-2017 03:16 PM

(Also, here's the Reddit Thread):

https://www.reddit.com/r/ffxiv/comme...sh_for_any_of/

**HalcyonHaco** · 06-19-2017 03:16 PM

Brynhildr and the error occurred while I was in Mor Dhona as well.
Same exact problem happened to one of my other friend.

**Shirana** · 06-19-2017 03:21 PM

Originally Posted by lucinaalastairi

(Also, here's the Reddit Thread):

https://www.reddit.com/r/ffxiv/comme...sh_for_any_of/

Thanks for the link!

Originally Posted by HalcyonHaco

Brynhildr and the error occurred while I was in Mor Dhona as well.
Same exact problem happened to one of my other friend.

Oddly enough my European friend can go in and out just fine lol

Edit: Losing words, late here >>

**ragerestwolf** · 06-19-2017 03:41 PM

I wonder if it would be possible to get the GM's to move people who have already gone to Mor Dhona?

**Altorem** · 06-19-2017 04:00 PM

I would like to confirm that I tested what makes it crash. TELEPORTING WILL CRASH THE GAME. ZONING IN BY WALKING IN FROM NORTH SHROUD (Confirmed) AND POSSIBLY CCH WILL NOT CRASH THE GAME

EDIT: Entering the CITY crashes the game. The outside areas are fine.

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