Queue times are unacceptable thread #11111

[Demise]

Impressive reversal of a burden of proof if I've ever seen one.

Im saying that people know what they're getting into. Balmung and Gilgamesh and like servers have been character locked since the dawn of time but people still paid to transfer into them knowing full well that they were going to be overpopulated. SE tried to get people to move off of those servers by offering free transfers off in order to help their player base avoid the very same problems that people are complaining about. So yes. It is on the players who decide if they want to knowingly be on a server that has lots of congestion warnings on it during an expansion pack launch. It's not like you weren't warned that this was going to happen.

[Lynart]

Im saying that people know what they're getting into. Balmung and Gilgamesh and like servers have been character locked since the dawn of time but people still paid to transfer into them knowing full well that they were going to be overpopulated. SE tried to get people to move off of those servers by offering free transfers off in order to help their player base avoid the very same problems that people are complaining about. So yes. It is on the players who decide if they want to knowingly be on a server that has lots of congestion warnings on it during an expansion pack launch. It's not like you weren't warned that this was going to happen.

SE could also rewrite the backend, use a service that allow dynamic scaling of servers, and solve the problem at its root. There are far too many players being okay with a mediocre service, for a great game, and support SE by blaming the players.

And in case anyone doesn't understand what I'm saying...this is not the developer's fault. Clearly improving server quality is not on upper management's priority list or we would be able to queue commands without them being dropped.

[daedalusAI]

Snip.

I agree that if you paid to transfer to a highly populated and currently congested server some of your long queue time is self-made.

Even so: that doesn't excuse the current pathetic long queue times on a lot of servers.
It's SE's 2nd FF14 expansion and you have to be a special human breed to be unable to foresee the current disaster as a possible outcome of a new expansion - even more so if you hype it up like they did with SB and the release of RDM and SMR.

And all you get from official side is: "Ups, we're so sorry for this completely foreseeable mess and we apologize - here have a 5000 player queue".
From where I stand those apologies are nothing but a rushed attempt at soothing the masses; and they're a good example of what having integrity and valuing your customers doesn't look like.