Queue times are unacceptable thread #11111

[Koshiko]

Boo hoo

You have the option to transfer to a low pop server or you know stick it out for a week until the servers calm down, it's an MMO expansion launch what exactly did you expect?

I'm on Shiva since the beginning of ARR, why should I move? And my money is as good as yours. But if empathy is lost on you don't bother to reply.

[Rita1989]

I'm on Shiva since the beginning of ARR, why should I move? And my money is as good as yours. But if empathy is lost on you don't bother to reply.

If you have been here since ARR you should know about expansions, rather than throwing a tantrum wait a week or go or play on one of the new EU servers that have no queue times if playing this week is so important to you. we all have a queue its not just you.

[Yahallo]

I'm on Shiva since the beginning of ARR, why should I move? And my money is as good as yours. But if empathy is lost on you don't bother to reply.

Because if you don't want to deal with login queues, you move to a smaller server where there is no such congestion. Your money being as good as everyone else's means their money is as good as yours and thus you are all equal, meaning you all get to wait in the same line and are not entitled to cutting the line. If you don't want to wait, transfer. It's a solution because transferring to a lower population server would remove your queue time, and the problem is the queue time. It's a better alternative than not having a queue and causing the servers to crash and burn when everyone and their grandmother decide to login at once. Anyone who plays on a high population server should either learn to live with a queue or transfer off; it is as simple as that.

I play on Greg, and I learned to live with the long queue as Greg is the second most populated server in NA, right behind Balmung.

[Kathryn]

Oh look I'm in a que for Ragnarok been on this server since the start of 1.0 won't move but you know what while I wait to log in im reading drinking a nice cold drink and watching netflix /chilled.

[Koshiko]

Because if you don't want to deal with login queues, you move to a smaller server where there is no such congestion. snip

I think you misunderstood what I was trying to say. I'm frustrated that I can't log in I'm not saying I want to be first in line. I'm tired of hearing I have to transfer (no option because of friends and such) and I'm not throwing a tantrum. I don't find it normal that I am paying for a game that ,I cannot play (without paying for a transfer and such) and I just find it weird that you people think that's normal (or learn to live with it) or don't have any empathy at all for all those impacted gamers, that's all.
I respect your opinion but I don't agree.

[Nothv13]

I think you misunderstood what I was trying to say. I'm frustrated that I can't log in I'm not saying I want to be first in line. I'm tired of hearing I have to transfer (no option because of friends and such) and I'm not throwing a tantrum. I don't find it normal that I am paying for a game that ,I cannot play (without paying for a transfer and such) and I just find it weird that you people think that's normal (or learn to live with it) or don't have any empathy at all for all those impacted gamers, that's all.
I respect your opinion but I don't agree.

People think it is normal because it is normal for popular MMOs to have bad queues when new expansions are released. I cannot think of a popular MMO that never had queues on expansion release (unless they use a megaserver setup, and even then, they still usually had queues). This is why people don't have empathy for you. It is like complaining about gravity because it hurts when you fall. Certain things are just to be expected. The queue times here are one o fthem.

[Gyson]

People think it is normal because it is normal for popular MMOs to have bad queues when new expansions are released. I cannot think of a popular MMO that never had queues on expansion release (unless they use a megaserver setup, and even then, they still usually had queues). This is why people don't have empathy for you. It is like complaining about gravity because it hurts when you fall. Certain things are just to be expected. The queue times here are one o fthem.

Saying all MMO's have queues during expansion periods is misleading. Would you argue that 15 minute queues feel the same as 3+ hour queues coupled with frequent crashes?

I am curious as to where the line between reasonable and unreasonable is. Is a 30 minute queue reasonable? What about 1 hour? 2 hours? 3 hours? 5? 10? At what point can we agree that the issue is less about player patience and more about a failing on the company's end? I only ask because I'm wondering when a thread like this can show up without people criticizing the person essentially paying to have their subscription times and fees wasted.

[zensonar]

Certain things are just to be expected.

Well then people should expect complaints, too.

[V0str0n]

It all comes down to having to wait sometimes 8+ hours, which not many people can afford to waste, especially for services paid. That is not a failure of patience, that is a failure of service.

[Felis]

I'm on Shiva since the beginning of ARR, why should I move? And my money is as good as yours. But if empathy is lost on you don't bother to reply.

You don't have to move. As an example, you can create a character on Omega, level it up to 30 to earn 15 days extra sub, and before the 15 days run out the queue should be lower again to play your main.