
Originally Posted by
KisaiTenshi
I'm more disgusted by the playerbase who felt so entitled that they keep spamming the forum with new threads on the same topic. What is the point of this? You're not going to see a forum moderator respond to everyone, no they will either ignore all but the stickied one (the one with the crown icon) or merge the rest.
Customer service is often not permitted to speak or take shots in the dark about what is wrong, hence they have to wait for an actual definitive answer. If they start speculating about what is wrong, and then turn out to be wrong, then people get it into their mind that the company representatives are flat out lying to them all the time.
Take notice of how many toxic people started blaming Yoshi-P for this, even though Yoshi-P likely did not have a hand in the actual coding. No if you actually watch the credits to the game you will notice that Square-Enix outsources various parts of the game development. It's very likely that any issue with the game has more to do with the number of people it has to go through to find the source of a problem. You can not simply go "oh well the duty finder was borked, so let's fire the duty finder team and get new people" because that isn't how it works. Chances are everything was working correctly at launch but the actual cleanup phase was not, so only X many instances could be spawned and they failed to time out when people failed them or exited them, or disconnected from them. Many times bugs related to stress load show up only when put live, that will not be noticed during tests.
So that tells me another thing, that the solo duties appear to use the same data-center wide mechanism the regular duty finder uses, and thus any particular duty is full, you still get an unlabeled queue while it waits, and if that queue is full, that is why you get disconnected.
Bugs like this will happen, and MMO players know this and should expect instability for the first four weeks after a launch or expansion launch. If they are smart and want to plan around it, they would simply not subscribe during that period.