Regarding the Duty World Issues on the NA DC

[AlexSag]

Thank you for the information. One of the most frustrating things about the situation was the lack of information that was coming down. I'm really happy with all the content I've gotten to play so far and I'm looking forward to being able to explore the rest of the expansion.

[CaelThunderwing]

this is just.. baffling, from how Much better they handled the transition from Closed Beta to Open to Release of 2.0, yea we're STILL seeing issues creeping up from how rushed the network infrastructure is for not just the NA Datacenters, but the game as a whole, after the Flop 1.0 was they didnt put much thought likely to scale it to the same degree it or XI has grown to (i mean Why? they were loosing rep players and Money after 1.0 was failing so hard, so they didnt expect a huge Success for it at the start or love for it from teh getgo from us the players. ) so not only is it a matter the Games servers and Network are still somewhat in thier growing pain years. , SB hasnt felt like it was given a through testing and should of been delayed a bit more to go thru a Isolated Beta test. ~~

i mean as new content updates came for the now Aging MMO XI of theirs they have the Test Server which you haveto signup for yah, but is separated from teh live production servers which unless something Majorly over-crital occurs doesn't take teh game down/affect players like this on teh live Servers. now i cant imagine it'd be Easy for Yoshi and the team to do that but it would leave a better fleshed out feel for major content updates like this if they had Small Update testing phases. and yea dont haveto say, "this isn't the XI team, they are their own set of teams, " just baffles they cant think ahead like they have had in the Past

am i griping over the Disconnects, teh crashing, and long Que times? Not really, i mean Yea i got things i can do while waiting in que (read a book watch tv/ netflix chat w/ friends etc.) and on long instance ques i can do other things like grind for mats for my crafters, level another class/job via leves, MSQ (when i get past an infuriating one on the path to 2.0 MSQ's end on my alt,) am i demanding/ wanting an extention on my sub time? No. becaus efor the "most part" the Datacenters are "online" and they havent been down for a full 24hrs. If they go completly offline? yea we'll likely see compensation, but before then... likely not

[Veritas-Ancora]

I agree with both sides, here.

I took a day off from work on Friday to play this game. I'm angry that I wasted a day off of work on this. I feel like a lot of people are, and that's why there's a demand for compensation.

Do I expect 2 days worth of extended subscription? I don't know if we should go that far. Should we get SOMETHING, like a minion or an experience points boost day for two days to compensate for this lost time? Yes. I think there should be something that boosts our opportunity to level as thanks for people's patience.

Players are angry right now, and the last thing we need with congested servers and problems all over the place are people who are fed up with Final Fantasy XIV. Not now, it does no good for any of us to lose people.

[Koltik]

SE needs to give us some compensation in the form of play time for the 2+ days that were unplayable due to bugs. I haven't even touched any of the expansion content yet spent most of last night getting DC'd when trying to zone in to feast. Entirely wasted sub time, plus obvious frustration.

[Disperse]

SE needs to give us some compensation in the form of play time for the 2+ days that were unplayable due to bugs. I haven't even touched any of the expansion content yet spent most of last night getting DC'd when trying to zone in to feast. Entirely wasted sub time, plus obvious frustration.

Love the sense of entitlement.

[YourPipi]

SE needs to give us some compensation in the form of play time for the 2+ days that were unplayable due to bugs. I haven't even touched any of the expansion content yet spent most of last night getting DC'd when trying to zone in to feast. Entirely wasted sub time, plus obvious frustration.

"I lost $1 worth of subscription time and could not play during Father's Day weekend. Goddammit SE."

So entitled. Chill.

[Etisha]

Um...They literally fixed the issue that was SO BAD that it became a meme, and their top priority is to fix the duty finder issue and have implemented a temporary band-aid until they have it figured out. As far as I know the crashing after the primal fight is fixed, and...that's all of the major issues.

And you still complain. I understand not being able to do anything for 58 hours, that's a long time. I didn't get past the wall until this morning myself, I was stressed and furious clicking that npc for hours last night. I sent a bug report demanding they fix their f-nig game.

AND THEY DID.

And they're still fixing it, and they're talking to us about it. I understand being frustrated, and I know I'm the minority here among salty fans, but atleast thank them for doing what we've spent the past 2 days begging for them to do. Thank you, Yoshi, for telling us, and thank you to everyone who is losing sleep beating their head against the wall trying to fix this and everything else.

[Kuwagami]

Tis all good and nice, but solving instances congestion doesn't do anything about the real issue of early access : log in queues.

People can't access instances? Ha! Good joke. If only people could reach the game in the first place. You need to wait 4 to 5 hours to be able to enter Cerberus past 4 pm. That means you basically can't play, since you'll log in way past the time you could enjoy the game before going to sleep. You wasted 4 hours on a queue only to log off because it's too late.


Heavensward had none of those queues. Server crashes sure, but no queues. I dread the day of release, since there will be even *more* people trying to access the game and unable to, causing our already overlong queues to blow out of proportions basically forcing you to cheat the system (crafting, market board, quest...), and thus worsening the problem even more, just to have the option to play the following day.

[rainichan]

The only thing now that they need to prioritize in terms of fixing is the DX errors that have been hitting everyone. Yeah, queues to get in suck, but the client crashing because of the DX errors are making those queues worse right now. Once those lessen, the queues should go down... hopefully.

Regardless, thanks devs for trying to make things smoother definitely appreciated on my end.

[Zohnax]

I'd like to pass along an update from Producer and Director Yoshida in regards to the instance issue.

Honestly, it seems like whatever you all are doing with Aether is making it worse. Connection went from being Good yesterday down to Poor today. If I switch my Data Center over to Primal, everything loads up fine, but not Aether. I'm also reading that the various 90ks are still prevalent, if not more so, since today. I really don't get how you get loads of new servers and not predict this situation. Nor how even though we've had login problems since 2.0, that this is still a problem with even trying to login to the game.