You know what - I Like what's Happening (Scattered Thoughts)

[Kysis]

Here is Why:

We have a team that built upon, rebuilt, and improved a game that for all intents and purposes, was terrible.

But what did they do? they Didn't give up, they updated, they patched, they brought it from a steaming pile to a presentable pile, then hid it away for a year and a bit and came back to us and presented us a roast dinner.

What does that say to the many people sitting here, abusing Square, their staff and the team that has put Hundreds of hours into creating something you can enjoy and play? That are giving up their time and sanity to sit at their computers, run tests, fix and compile code, and use their brains to try and make another expansion go well.

[Kysis]

Tell me people - do you think a restaurant with prestige and a name like for example Chef Ramsey would just open? No - they have Soft openings - they open to people to come and taste items, review and update before the official opening. But since a game isn't a restaurant, its not a soft opening! So it is early access! Think of it that way - you are here to sample the game before the official launch.

It is thanks to you, from the sane and reasonable to the whinny and ignorant, that they are improving as a team, a company and as individuals to offer more to you.

I honestly doubt there is anyone sitting on their backside at any Square office at the moment, and are working extremely hard to combat the issues you face.

[Kysis]

So a few thoughts:

- Yes you payed money, and that money is paying for the commitment of the staff to provide you with a service.

- You're not a Special snowflake like your mum said, that requires every developer drop everything and pay attention to your needs.

- You pay money for this - good for you - but as it is quite literally not even 3 days and with the needs of over 1 million people on a tonne of servers accessing a product from all over the world - you may not be the main priority!

- There are real people that you are screaming insults, posting hurtful and mean comments to, people that have homes, families, bills, and lives to lead. These people, despite this sort of negativity that's prevalent, are working their backsides off to get the game working to a standard again.

[Kysis]

- Could you just PLEASE grow a set of whatever you are missing and either Quit like you keep saying, unsubscribe as you promised and take your negativity to another game.

- No the game should not be shut down to be fixed - they are already working on fixes - a majority of people can play the game and you are unlucky - sorry but because you are not having fun anymore, does that mean that thousands that have been fortunate should suffer? If you answered yes - you need a reality check and a visit from the ghosts from the Scrooge stories...

- For once.. ONCE I would like to see the community come together and support the team that's working hard to make it work. The only time people visit here is because something somewhere irked you in some manner and you feel the need to express it. (Yes I am guilty of this right now - the irony is not lost on me i assure you!)

I welcome a discussion on these points.

[-Teria-]

So a few thoughts:
- Yes you payed money, and that money is paying for the commitment of the staff to provide you with a service.

Which they're failing to do.

- You're not a Special snowflake like your mum said, that requires every developer drop everything and pay attention to your needs.

No, but they need to drop everything and pay attention to my needs when my needs are identical to the needs of 90% of the people currently logged into the game.
Needs of the many outweigh the needs of the few, and right now the many need more attention than the few.

- You pay money for this - good for you - but as it is quite literally not even 3 days and with the needs of over 1 million people on a tonne of servers accessing a product from all over the world - you may not be the main priority!

See my response to the previous point.

- There are real people that you are screaming insults, posting hurtful and mean comments to, people that have homes, families, bills, and lives to lead. These people, despite this sort of negativity that's prevalent, are working their backsides off to get the game working to a standard again.

That's fine and good.
It's less that people are upset with the game being broken, and more that the game is broken and there is almost zero communication from the developers.
It amounts to "Sorry about that, just try again later!". But later never comes. Like the servers are frozen in freakin' time. I thought we took care of Alexander but I guess not.

All of this could be avoided if the devs just gave us an update every few hours. And before you say it, no, this doesn't take away from the actual time needed to fix it because there are people on staff who's entire job is to communicate with the community.

[TaranTatsuuchi]

I don't post on the forums much, but I've been lurking on here more than normal mostly looking for updates on if people have been able to progress through the MSQ. I've had some thoughts but perhaps this is the best place to finally share them. I also apologize in advance for multiple posts. This 1000 character limit kind of sucks.
....

If you edit a post you can put in more than 1000 characters.

Just write it out, copy and paste after going to edit.

[HulkSmash-]

So a few thoughts:

- Yes you payed money, and that money is paying for the commitment of the staff to provide you with a service.

- You're not a Special snowflake like your mum said, that requires every developer drop everything and pay attention to your needs.

- You pay money for this - good for you - but as it is quite literally not even 3 days and with the needs of over 1 million people on a tonne of servers accessing a product from all over the world - you may not be the main priority!

- There are real people that you are screaming insults, posting hurtful and mean comments to, people that have homes, families, bills, and lives to lead. These people, despite this sort of negativity that's prevalent, are working their backsides off to get the game working to a standard again.

You're the reason why game companies continue to do this bullshit. Apologists.

[HyperiusUltima]

snip

While this is true, there's a severe issue here that everyone has already gone about: INSTANCE SERVERS. Yoshida himself already spoke about it, but coming back later hasn't fixed the problem, meaning they're still working on said solution. I understand they work hard and are attempting to improve our game, and as much as I like it, things like this are something that are a heavy turn-off to people. I mean, go look at the congestion around 60-61 MSQ! You'll see blobs of people just surrounding Raubhan and Pipin trying to get into the instance, but still can't.

What's more, Square Enix CANNOT GET FEEDBACK EXCEPT ABOUT THIS ISSUE due to the majority still being stuck spamming the hell out of 60-61 MSQ trying to get into Duty Battles. That is a major downside, and until they fix this problem they can't get anything more than FATEs, possible job feedback, etc.

[Kysis]

severe issue here that everyone has already gone about: INSTANCE SERVERS. Yoshida himself already spoke about it, but coming back later hasn't fixed the problem, meaning they're still working on said solution.

firstly - thank you for taking the time to create a constructive reply!

Hmm... I do remember hearing a while back they were thinking about renting/installing servers for launch days to give the extra space for these sort of things, and then switch them off once a majority of people got through the story... I wonder where that plan ended up...

Square Enix CANNOT GET FEEDBACK EXCEPT ABOUT THIS ISSUE

I also understand this reasoning, I merely suggest that a lot of people are instead .. threatening(?).. i guess that if their demands are not met they will do X, Y, Z ...

A bug report is good - and feedback is good - but "36 HOURS I CANT TAKE IT ANYMORE" sob stuff really doesn't help anyone.

[Naunet]

Tell me people - do you think a restaurant with prestige and a name like for example Chef Ramsey would just open? No - they have Soft openings - they open to people to come and taste items, review and update before the official opening. But since a game isn't a restaurant, its not a soft opening! So it is early access! Think of it that way - you are here to sample the game before the official launch.

No. That's what beta tests and PTRs are for. Early Access is not a beta. They are not seeking our feedback so that they can patch changes come the "real" launch. Everyone who purchased the game can play it - that is essentially release.