Greetings!

We appreciate your efforts to bring this matter to our attention and we are very sorry for any inconvenience being unable to progress through this quest may have caused for our customers. The GM Team would be happy to assist any customers affected by this issue. If you are currently on "Once more, to the ruby sea" and Soroban is not appearing, please contact us through the Support Desk using the Report Harassment option and let us know that you require assistance with the quest. Once we receive your request, we will do our best to assist as soon as possible.

Thank you all for your patience as we resolve these issues for you.