Gearset dissapeared upon login

[awbalto]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: Always
Frequency: Every log in
World name: Ragnarok
Character name: Eliza Reikswald
Class/Level: RDM 63/Any job
Party or solo: both
In-game time: Always
Area and coordinates: all areas

Steps:
1. Upon logging in the latest gearset equiped has dissapeared and the active help for job gauges shows up as if using job for the first time
2. I create a new gearset and rearrange hotbars
3. I edit other classes with updated actions and remove old actions that are no longer available
4. I log out after playing with everything still as i made it
5. Upon logging in the latest gearset equiped has dissapeared and the active help for job gauges shows up as if using a job for the first time also the edited hotbars for other classes have reverted as they were before i changed them

Connection Specs
- Type of internet connection/provider: Proximus/wireless


■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jay\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64 bits (6.2, build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE Nederlands (Landinstelling: Nederlands)
SYSTEM_MEMORY 8175.238MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16367.238MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 279.361GB SYSTEM_FREEDISC_SPACE 203.145GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 34.374GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6084.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4087.619 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8233
SYSTEM_GRAPHICS_DRIVER_DATE 5/17/2017 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engels
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Luidsprekers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1E412488-8A86-4341-92A4-7E83CD1BD379}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/4/2011 00:00:00
SYSTEM_SOUND Luidsprekers (Logitech USB Headset)
SYSTEM_SOUND_DEVICE_ID {2F5442BB-F2D7-4EDD-977B-7B69D2E7FCCF}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_SOUND SONY TV-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8AAD4779-058A-4515-B6F2-1EA3617737F6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9503F741-9F87-4472-8027-D08DF7F538F6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/4/2011 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EA4262A8-E914-48DA-B8A5-616217434452}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6282
SYSTEM_SOUND_DRIVER_LANGUAGE Engels
SYSTEM_SOUND_DRIVER_DATE 1/4/2011 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Muis
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Toetsenbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46542B20-29DA-11E7-8001444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4654EE70-29DA-11E7-8002444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {69A9B8D0-336A-11E7-8001444553540000}
SYSTEM_INPUT_NAME Logitech USB Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4654EE70-29DA-11E7-8003444553540000}
SYSTEM_INPUT_NAME G19 Gaming Keyboard (Macro interface)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46558AB0-29DA-11E7-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV
In-Game Bugs - Post New Thread - Google Chrome
#general - Discord
Instellingen
Instellingen
NVIDIA GeForce Overlay
Windows Shell Experience-host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

BurnInTest v7.0 Pro
Farland Symphony English version 1.22
Google Chrome
Etron USB3.0 Host Controller
WPS Office (10.2.0.5871)
NVIDIA Stereoscopic 3D Driver
OpenAL
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft XNA Framework Redistributable 3.1
Java 8 Update 131
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
Google Update Helper
Intel(R) Management Engine Components
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Realtek Ethernet Controller Driver
NVIDIA PhysX
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC - Nederlands
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Etron USB3.0 Host Controller
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) Control Center
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Stuurprogrammapakket voor Windows - Fedict SmartCard (11/30/2016 4.1.9)
Combined Community Codec Pack 64bit 2015-10-18
DAEMON Tools Lite
Logitech Gaming Software 8.92
Killing Floor
Analogue: A Hate Story
Hate Plus
Baldur's Gate II: Enhanced Edition
Dungeons 2
Evil Genius
Warhammer 40,000: Eternal Crusade
Vulkan Run Time Libraries 1.0.42.1
WinRAR 5.40 (64-bit)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Security Client
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Silverlight
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA 3D Vision stuurprogramma 382.33
NVIDIA-configuratiescherm 382.33
NVIDIA Grafisch stuurprogramma 382.33
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision controllerstuurprogramma 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio-stuurprogramma 1.3.34.26
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
Microsoft .NET Framework 4.6.1
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Belgium e-ID middleware 4.2.8 (build 3252)
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000022C4
C:\Program Files (x86)\D-Link\DWA-556 revA\wirelesscm.exe 000020B0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003140
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000007F8
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001624
C:\Program Files\DAEMON Tools Lite\DTAgent.exe 00002068
C:\Program Files\Logitech Gaming Software\Applets\LCDClock.exe 000018FC
C:\Program Files\Logitech Gaming Software\Applets\LCDCountdown.exe 00002254
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00002278
C:\Program Files\Logitech Gaming Software\Applets\LCDMovieViewer.exe 00002098
C:\Program Files\Logitech Gaming Software\Applets\LCDPictureViewer.exe 000018B8
C:\Program Files\Logitech Gaming Software\Applets\LCDPop3.exe 000018B4
C:\Program Files\Logitech Gaming Software\Applets\LCDRSS.exe 0000218C
C:\Program Files\Logitech Gaming Software\Applets\LCDWebCam.exe 00002280
C:\Program Files\Logitech Gaming Software\LCore.exe 00001C7C
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00000720
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00002008
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 0000185C
C:\Program Files\Windows Defender\MSASCuiL.exe 00001DD8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001EBC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_17.524.10020.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000029AC
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1706.1602.0_x64__8wekyb3d8bbwe\Calculator.exe 00000C40
C:\Users\Jay\AppData\Local\Discord\app-0.0.297\Discord.exe 00001384
C:\Users\Jay\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000203C
C:\WINDOWS\Explorer.EXE 00001214
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe 0000254C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A6C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001C58
C:\WINDOWS\system32\DllHost.exe 000029F0
C:\WINDOWS\system32\SettingSyncHost.exe 00001B70
C:\Windows\System32\GameBarPresenceWriter.exe 000028B4
C:\Windows\System32\RuntimeBroker.exe 00001BF0
C:\Windows\System32\SystemSettingsBroker.exe 0000184C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001AA0
D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000006C4
D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000024E0
D:\games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002D3C
D:\games\steam\Steam.exe 00001E0C
D:\games\steam\bin\cef\cef.win7\steamwebhelper.exe 00000A94
c:\windows\system32\sihost.exe 0000162C
c:\windows\system32\svchost.exe 000012E0
c:\windows\system32\taskhostw.exe 000017CC

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

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