Results 1 to 6 of 6
  1. #1
    Player
    LazyMemories's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    227
    Character
    Square Soft
    World
    Diabolos
    Main Class
    Arcanist Lv 90

    Should I be concerned

    Bought the Moogle mount and haven't received it in my mail. My money went through though.
    (0)

  2. #2
    Player
    iVolke's Avatar
    Join Date
    Dec 2015
    Location
    Limsa-Lominsa
    Posts
    217
    Character
    Volke Volke
    World
    Sargatanas
    Main Class
    Reaper Lv 100
    Copy pasted from the mogstation:

    Information about Optional Items
    Item Delivery

    Optional items will be delivered to all characters designated at the time of purchase via the moogle delivery service.

    If you find your items have not been delivered, please try the following:
    * Please delete any unwanted letters from your mailbox. Your mailbox can only store a maximum of twenty letters with gift, bonus, or optional items enclosed ().
    * Select the Reward Delivery Request button.

    Delivery will automatically be reattempted after space has been freed by deleting old letters. Timing will vary as follows:
    * Within 10 days of purchase: Up to one hour may be required for re-delivery.
    * More than 10 days since purchase: Up to 24 hours may be required for re-delivery.
    (0)

  3. #3
    Player
    LazyMemories's Avatar
    Join Date
    Aug 2013
    Location
    Limsa
    Posts
    227
    Character
    Square Soft
    World
    Diabolos
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by iVolke View Post
    Copy pasted from the mogstation:

    Information about Optional Items
    Item Delivery

    Optional items will be delivered to all characters designated at the time of purchase via the moogle delivery service.

    If you find your items have not been delivered, please try the following:
    * Please delete any unwanted letters from your mailbox. Your mailbox can only store a maximum of twenty letters with gift, bonus, or optional items enclosed ().
    * Select the Reward Delivery Request button.

    Delivery will automatically be reattempted after space has been freed by deleting old letters. Timing will vary as follows:
    * Within 10 days of purchase: Up to one hour may be required for re-delivery.
    * More than 10 days since purchase: Up to 24 hours may be required for re-delivery.
    Thank you for the reply i'll check how much space
    (0)

  4. #4
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,762
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    Also, with as bogged down as the servers are for transfers and stuff, I wouldnt be surprised if deliveries from Mogstation take longer than normal right now.
    (0)

  5. #5
    Player
    Saralene's Avatar
    Join Date
    Jan 2014
    Location
    Limsa Lominsa
    Posts
    10
    Character
    Saralene Starsong
    World
    Sargatanas
    Main Class
    Paladin Lv 60
    My experience is that account-wide mounts often take several hours to arrive no matter what you do. Why? Not sure! It's different from other optional items somehow, though.
    (0)

  6. #6
    Player
    Naberrie's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    841
    Character
    Inari Silverfox
    World
    Zalera
    Main Class
    Machinist Lv 80
    I did the same yesterday. It took hours for me to get the delivery in game. I think the servers are just overwhelmed right now. Be patient.
    (0)