Any plans to tell us whats going on?

[tikiwiki]

I've been stuck at cold steel for almost 2 days now some communication from the devs would be nice because right now it sounds like you guys are doing nothing

[zXr]

I have my suspicions its hardware/software related on their end, they are lilky looking for a workable fix so they don't /faceplant on Tuesday, short period radio silence is expected until they have a solution, once something is posted, it can't be taken back so they are being tactful.

[tikiwiki]

even a message just adressing cold steel or the people who cant log in from susano would be nice just as a gesture to the player base communication is needed when theyre game is broken

[Ronivan]

Worry not, because after that, there's the "In Crimson it Began'' which I'm stuck past 8 hours, and be prepared because you will too. This was a big disgusting early access, they should refund us for the days we lost due to their incompetence to solve problems.

[zXr]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

[Ronivan]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

Could you please point me where that was written in SE terms when I purchased the early access that issues would be expected? Would you please?

[Ramiren]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

Except that's rubbish isn't it. Those terms don't all mean the same thing and aren't all test periods.

An open beta is a testing period post alpha testing, you may or may not get to carry over your progress into the finished product.
A Head Start, Pre-release and Early Access refer to access to a finished product prior to release.

You can't trick people into testing your product by not referring to it as a test, likewise you can't call something early-access that's actually a test, the expectations for these kinds of access are wildly different. Not to mention Square-Enix has ran FFXIV beta tests in the past and always referred to them as such.

And while we're on the subject, early access is a total scam anyway, we give them money not knowing if the product is any good, and when it turns out to be garbage we can't even review it as officially speaking it isn't released yet. No need to worry about their metacritic being bombed if shit hits the fan prior to the game's "release".

[zXr]

Except that's rubbish isn't it. Those terms don't all mean the same thing and aren't all test periods.

An open beta is a testing period post alpha testing, you may or may not get to carry over your progress into the finished product.
A Head Start, Pre-release and Early Access refer to access to a finished product prior to release.

You can't trick people into testing your product by not referring to it as a test, likewise you can't call something early-access that's actually a test, the expectations for these kinds of access are wildly different. Not to mention Square-Enix has ran FFXIV beta tests in the past and always referred to them as such.

And while we're on the subject, early access is a total scam anyway, we give them money not knowing if the product is any good, and when it turns out to be garbage we can't even review it as officially speaking it isn't released yet. No need to worry about their metacritic being bombed if shit hits the fan prior to the game's "release".

There is a basic 4-step system used by the majority of software developers and their stages:
Alpha - Small test pool to try out developmental ideas (NDA)
Beta - Slightly larger test pool whereas testing runs parallel to QA testing (NDA)
Open Beta - Largest test pool, allowing any interested to take part, allows for stress testing and optimization.
Official Launch - Finished product, release to general public.

Starting in 2007 companies started using terms such as 'Early Access' to gain additional funding for their projects usually with a pre-purchase with promise of access to the finished product at no additional cost or reduced cost. More established companies used similar terms in place of 'Open Beta' like Head Start, Pre-Release to boost pre-order numbers as an incentive to 'be first' since by this time most games had achievement systems implemented and getting something to boost their e-peen had much appeal. Over time it became common practice to substitute their Open Beta phase with these frilly notions of being first, so many poor souls desire recognition of their existence through a game. Anyways, on the alternate side some games get stuck in a 'perpetual alpha' set because they open up that Early Access to stockpile funds and skip out on completion, reading in between the lines is a skill only granted by experience.

[Chiyi]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

That'd be all good and lovely if the only thing it error'd was stormblood and not the entire gameplay of every aspect of the game, even just ARR babby's first MSQ content. We're still paying subs.

[PubstarHero]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

As I've sent to other people - I would buy that excuse if it didnt completely hose all 3.X content and below for 1.5 days too.