The way that i was able to get past that was canceling and trying it again instead of waiting for the Q. Tried it a 2nd time and it worked. Takes a few tries but it has been working for meLog into your character from a different IP address.
Note this is not 100% confirmed as even though this solved my problem, I can't say for certain that it was the reason the issue was fixed. It could happened to have been the case that I conveniently was logged out right before logging in on another IP. Please post your results so that it may help others.
Good luck!
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