90002 - Shisui of the Violet Tides

[Astrologic]

Disconnected from my main character when attempting to enter the Stormblood dungeon, Shisui of the Violet Tides.

Time: 9:40 EDT
Frequency: Ongoing, stuck
World name: Diabolos
Character name: Astrologica Atria
Class/Level: 65 DRK
Party or solo: Party
Area and coordinates: Shisui of the Violet Tides
Steps:
1. Queued for Shisui as a tank.
2. Queue popped, accepted queue pop
3. Instance began to load, then stopped and got a 90002 error, 'Connection with the server was lost.'
4. Attempted to relog, same error
5. Attempted logging in as a different character, which worked
6. Attempted logging in as Astrologica again, received same 90002 error.
7. Closed client completely, attempted connecting to Astrologica again, 90002 error

Connection Specs
- Type of internet connection/provider: Cable, Time Warner/Spectrum

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\joeml\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-4770S CPU @ 3.10GHz (8 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0504
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12227.215MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14083.215MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.444GB SYSTEM_FREEDISC_SPACE 172.895GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1604.437GB SYSTEM_FREEDISC_SPACE 1036.487GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6084.313 MB
SYSTEM_GRAPHICS_SHARED_VRAM 6113.607 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 4/30/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6084.313 MB
SYSTEM_GRAPHICS_SHARED_VRAM 6113.607 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 4/30/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Turtle Beach P11 Headset)
SYSTEM_SOUND_DEVICE_ID {DDA5B5A0-3183-476E-99F7-972E9D8D33C5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2B4B2F9D-3B8E-4598-A243-DE75221C6B0C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7836
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/31/2016 00:00:00
SYSTEM_SOUND VS248-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {38363A22-737A-4A4D-8E43-DAB566ED3C4D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A945FAC8-75DB-4C4F-A2E9-C8F5D31BB69B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7836
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/31/2016 00:00:00
SYSTEM_SOUND VW246-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C56EEB7B-E658-4E87-8531-8853E2CCFF1A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0026
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/15/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {148DE080-37FF-11E7-8003444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {148E0790-37FF-11E7-8004444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {148E0790-37FF-11E7-8005444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B2A990-37E5-11E7-8007444553540000}
SYSTEM_INPUT_NAME Turtle Beach P11 Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B4F380-37E5-11E7-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67B4F380-37E5-11E7-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
TeamSpeak 3
Spotify
#general - Discord
OneNote
OneNote
Blizzard App
Windows Shell Experience Host
Groove Music
Settings
Settings
Store
Groove Music
Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Blizzard App
JetBrains DataGrip 2017.1.4
Google Chrome
LMMS 1.1.3
NVIDIA Stereoscopic 3D Driver
Overwatch
PPSSPP version 1.4.2
WinPcap 4.1.3
Wireshark 2.2.6 (64-bit)
Yahoo Search Set
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Java 8 Update 131
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40649
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25017
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual Studio Code
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
7-Zip 17.00 beta (x64)
Git version 2.13.0
Logitech Gaming Software 8.92
OpenVPN 2.4.2-I601
Warframe
War Thunder
MechWarrior Online
TAP-Windows 9.21.2
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.42.1
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40649
Node.js
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25017
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40649
Ansel
NVIDIA 3D Vision Driver 382.05
NVIDIA Control Panel 382.05
NVIDIA Graphics Driver 382.05
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.26
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25017


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002810
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000016B8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002C54
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001640
C:\Program Files\Logitech Gaming Software\LCore.exe 00002BB8
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 000023E8
C:\Program Files\OpenVPN\bin\openvpn-gui.exe 00002E2C
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00000C5C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000027E8
C:\Program Files\Windows Defender\MSASCuiL.exe 00002984
C:\Program Files\WindowsApps\Microsoft.Office.OneNote_17.8269.57641.0_x64__8wekyb3d8bbwe\onenoteim.exe 00002158
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001994
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11703.1001.45.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000331C
C:\Program Files\WindowsApps\Microsoft.ZuneMusic_10.17042.14111.0_x64__8wekyb3d8bbwe\Music.UI.exe 0000247C
C:\ProgramData\Battle.net\Agent\Agent.5676\Agent.exe 00002890
C:\Users\joeml\AppData\Local\Discord\app-0.0.297\Discord.exe 00002DB8
C:\Users\joeml\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002030
C:\Users\joeml\AppData\Roaming\Spotify\Spotify.exe 00001964
C:\Users\joeml\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00002F40
C:\Windows\Explorer.EXE 00000700
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003214
C:\Windows\System32\RuntimeBroker.exe 00001BB8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000020EC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000019E8
C:\Windows\system32\ApplicationFrameHost.exe 00001284
C:\Windows\system32\DllHost.exe 00003250
C:\Windows\system32\SettingSyncHost.exe 000020BC
C:\Windows\system32\backgroundTaskHost.exe 00003BD0
C:\Windows\system32\conhost.exe 000009B0
C:\Windows\system32\rundll32.exe 00001F08
D:\Games\Blizzard App\Battle.net.8839\Battle.net Helper.exe 00000AB4
D:\Games\Blizzard App\Battle.net.8839\Battle.net.exe 000035AC
D:\Games\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002F20
D:\Games\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000035E0
D:\Program Files\TeamSpeak 3 Client\ts3client_win64.exe 00003714
c:\windows\system32\sihost.exe 000016F0
c:\windows\system32\svchost.exe 000026A8
c:\windows\system32\taskhostw.exe 000015F0


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

[Astrologic]

Put in an in-game ticket from an alt, just tried logging in (10:23 EST) and was able to get in. Unsure if it's related to the ticket or not.