Any plans to tell us whats going on?

[zXr]

That'd be all good and lovely if the only thing it error'd was stormblood and not the entire gameplay of every aspect of the game, even just ARR babby's first MSQ content. We're still paying subs.

As I've sent to other people - I would buy that excuse if it didnt completely hose all 3.X content and below for 1.5 days too.

Yup, understood that is the 'grey' area I mentioned, as i read more posts and try to help more people combining my information with theirs my suspicion of it related to the NADC upgrade and now the higher volume of players has caused an issue to pop up what wasnt detected earlier...Since that is the most probable cause, given SqEx history, as they gave around a month of time compensation in totally during the ARR launch fiasco, they will likely give us something, all of us be it time or something else. Their main concern now is locating, containing and selecting the most efficient fix that will impact players the least that isn't just a stop-gap measure like adding a queue system that will be obsolete in a month and still have the main issue to fix. -- Obviously they will be investigating this..depending if they find that this issue was preventable or not on their end will be a huge deciding factor on what the likely compensation will be, if nothing else Yoshi P and the Japanese people have a strong sense of honor, things will be made right, I think they deserve our good faith for at least that much.

[tikiwiki]

early access is not a beta early accesses are ment to stagger launch so server issues like this dont happen the fact is i preordered and payed for a game that doesnt work and they are wasting my time not telling me whats going on and not fixing it

[Xeon]

Yeah well, we're paying for days that are unplayable, and umm, this issue is borking up ARR and HW too. It's not like I'm getting free days because of some early access. If SB wasn't here, I'd still be paying to play today.

[IchiTheKiller]

I am not a dev, and I know this has already been said, but many people miss it. Please, believe me, did you see Yoshis picture where he said you all need to calm down? Its right there! There is your respons from the devs! Remember diadem 2 and how ppl complained? Remember whm sb-change, and how ppl complained? see this early access and how ppl complain? You miss understand your position and what this is, its not even this particular issue, you need to see the zoomed out picture, ppl react to the moon and back constantly, just remember diadem 2. you need a new attitude, how about you give it a few more days? a few more days??? and all these problems literally gets cleared within a few days..... by themselves... server congestation... you need to rethink your position as the center of the universe

[Ronivan]

I am a customer, I paid for this, I have all the rights to complain about, and it will be not only here. My experience shall be shared along my friends too, and that's the lovely part of this story.

[zXr]

Could you please point me where that was written in SE terms when I purchased the early access that issues would be expected? Would you please?

http://support.na.square-enix.com/ru...2&tag=users_en
5. INTERRUPTION TO THE SERVICE

From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

http://support.na.square-enix.com/ru...ag=software_en
4.3 Limitation of Liability.

(a) You are not entitled to receive damages from SQUARE ENIX for any claim arising out of or relating to this Agreement, your use of the Licensed Software (whether alone or in connection with the Service), or loss of data, or loss of access to the Service, or to any materials or services provided by any third party in connection with your use of the Licensed Software. In addition, in no event will you be entitled to obtain any injunctive relief or otherwise enjoin, restrain, or otherwise interfere with SQUARE ENIX or with the distribution, operation, development, or performance of the Licensed Software the Game or any related products.

I am a customer, I paid for this, I have all the rights to complain about, and it will be not only here. My experience shall be shared along my friends too, and that's the lovely part of this story.

You get what you pay for:
PLEASE READ CAREFULLY: YOU DO NOT OWN YOUR ACCOUNT OR CHARACTER, OR HAVE ANY PROPERTY RIGHTS TO YOUR CHARACTER OR ITS VIRTUAL ASSETS OR DATA, ALL OF WHICH YOU AGREE ARE MONETARILY WITHOUT VALUE. YOU MAY NOT SELL, RENT, OR REPRODUCE ANY CHARACTER OR ANY VIRTUAL ASSETS ASSOCIATED WITH SUCH CHARACTER OR WITH ANY ACCOUNT CONTROLLED BY YOU FOR ANY COMMERCIAL PURPOSE. IF YOU DO SO, THIS LICENSE IS IMMEDIATELY TERMINATED.

Yes you do have the right to complain, I have just as much right to voice mine, even if they conflict as an American Citizen, that said complaints get across better if they are presented calmly, accurately and without threats, insults and ultimatums.

[HulkSmash-]

-Asshole who thinks he understands what legal rights a EULA does or does not confer-

Are you a lawyer?

I'm guessing not.

[zXr]

Are you a lawyer?

I'm guessing not.

I don't even need to ask, what you are is obvious.

I do like how your class/job display is GLA/PLD/WAR on your profile, its amusing as well as how many players on Diabolos have a 'hulk smash' variant, real high class.

[MistakeNot]

I've been stuck at cold steel for almost 2 days now some communication from the devs would be nice because right now it sounds like you guys are doing nothing

What do you want them to say?
They have already said they are sorry, and that they are working on it. This will likely remain the case until they have some kind of fix. Until then there isn't much to add.

[zXr]

What do you want them to say?
They have already said they are sorry, and that they are working on it. This will likely remain the case until they have some kind of fix. Until then there isn't much to add.

They say seeing is believing...for the Blind they live their life with faith/hope never needing to see anything to believe. I suggest OP thinks on that.