Any plans to tell us whats going on?

[tikiwiki]

I've been stuck at cold steel for almost 2 days now some communication from the devs would be nice because right now it sounds like you guys are doing nothing

[zXr]

I have my suspicions its hardware/software related on their end, they are lilky looking for a workable fix so they don't /faceplant on Tuesday, short period radio silence is expected until they have a solution, once something is posted, it can't be taken back so they are being tactful.

[tikiwiki]

even a message just adressing cold steel or the people who cant log in from susano would be nice just as a gesture to the player base communication is needed when theyre game is broken

[Ronivan]

Worry not, because after that, there's the "In Crimson it Began'' which I'm stuck past 8 hours, and be prepared because you will too. This was a big disgusting early access, they should refund us for the days we lost due to their incompetence to solve problems.

[zXr]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

[tikiwiki]

early access is not a beta early accesses are ment to stagger launch so server issues like this dont happen the fact is i preordered and payed for a game that doesnt work and they are wasting my time not telling me whats going on and not fixing it

[Xeon]

Yeah well, we're paying for days that are unplayable, and umm, this issue is borking up ARR and HW too. It's not like I'm getting free days because of some early access. If SB wasn't here, I'd still be paying to play today.

[Ronivan]

No additional compensation will be considered IF its in a well enough state for the 2oth, as much as people want to fight the fact of the matter: Early Access, Head Start, Pre-Release, Open Beta -- these terms are mutually exclusive to each other (they mean the same thing) They are all live test periods, its the stance that has been taken by nearly every publisher since 2007. The pre-order bonuses are the compensation given to players for the potential inconvenience, they 'grey area' here is that the issues are greatly affecting those who have not pre-ordered too, my suspect points to the NADC upgrade having faulty hardware or software.

Could you please point me where that was written in SE terms when I purchased the early access that issues would be expected? Would you please?

[IchiTheKiller]

I am not a dev, and I know this has already been said, but many people miss it. Please, believe me, did you see Yoshis picture where he said you all need to calm down? Its right there! There is your respons from the devs! Remember diadem 2 and how ppl complained? Remember whm sb-change, and how ppl complained? see this early access and how ppl complain? You miss understand your position and what this is, its not even this particular issue, you need to see the zoomed out picture, ppl react to the moon and back constantly, just remember diadem 2. you need a new attitude, how about you give it a few more days? a few more days??? and all these problems literally gets cleared within a few days..... by themselves... server congestation... you need to rethink your position as the center of the universe

[Ronivan]

I am a customer, I paid for this, I have all the rights to complain about, and it will be not only here. My experience shall be shared along my friends too, and that's the lovely part of this story.