Pool of Tribute not completing

[Voxers]

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Time: Any time you care to choose, right now for instance
Frequency: Permanent atm
World name: Zodiark
Character name: Aislinn Carmine
Retainer name:
NPC name:
Monster name: Susano
Class/Level: 63 BRD
Party or solo: Party
In-game time: 10.30am approx
Area and coordinates: Pool of Tribune
Housing:

i was one of those players who couldn't log onto their character (for 18+hours) after completing Pool of Tribute yesterday. I have just now managed to log on to find that the trial wasn't completed when I crashed out yesterday, so I've just run it again. It still says it's not completed. Whatever has been done to fix the bug hasn't been looked into far enough, as obviously this quest is STILL bugged. I've logged an in-game ticket but am raising the issue here too as I know full well what response times are like and I've already had my gaming - which I pay for - ruined for the past 3 days by SE's poor release management.