When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Time: always
Frequency: always
World name: Famfrit
Character name: Galka Rock
Retainer name: na
NPC name: na
Monster name: na
Class/Level: 61
Party or solo: both
In-game time: always
Area and coordinates: Everywhere
Housing:
Steps:
1. Press left analog stick's button without crossbar up and lock on/off feature works
2. Press left analog stick's button with crossbar up and lock on/off feature doesn't work. The lock on/off function seems to be disabled while the crossbar is up, or rather when the Shoulder buttons that bring up the crossbar are pressed.
I should note that it was working before the expansion released.
■ PC Specs
CPU: Ryzen 7 1700
GPU: AMD Fury X
RAM 16GB
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument F:\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD Ryzen 7 1700 Eight-Core Processor (16 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS BIOS Date: 03/24/17 15:15:41 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16304.020MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18736.020MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 139.808GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 74.626GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1024.759GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5588.903GB SYSTEM_FREEDISC_SPACE 2192.714GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 1089.306GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon (TM) R9 Fury Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7300)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4072.023 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8152.010 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0165.0512
SYSTEM_GRAPHICS_DRIVER_DATE 5/17/2017 09:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 2 - SAMSUNG (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {2C42684B-4814-4946-A184-4CA37A2F733B}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2016 00:00:00
SYSTEM_SOUND Speakers (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {61517877-A7CD-45B1-A7C7-BFF9B2A631D6}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0240.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/19/2015 00:00:00
SYSTEM_SOUND SPDIF Out (Creative SB X-Fi)
SYSTEM_SOUND_DEVICE_ID {A6F5D774-175E-480B-A740-F52FDD65D81C}
SYSTEM_SOUND_DEVICE_NAME ctaud2k.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0240.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/19/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C8285E59-EB86-4C79-9733-7CE913E93C11}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7997
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/22/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E28E4560-47EF-11E7-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E28E9380-47EF-11E7-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E28EBA90-47EF-11E7-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E28EE1A0-47EF-11E7-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B677D6D0-47D6-11E7-8003444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B677D6D0-47D6-11E7-8004444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B677D6D0-47D6-11E7-8005444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B677D6D0-47D6-11E7-8001444553540000}
SYSTEM_INPUT_NAME G15 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {EEE8A970-4878-11E7-8009444553540000}
SYSTEM_INPUT_NAME G15 GamePanel LCD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B677D6D0-47D6-11E7-8002444553540000}
SYSTEM_INPUT_NAME G15 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3AEA1EB0-4907-11E7-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Origin
LINE
Origin
Origin
Origin
Origin
Origin
BitTorrent 7.8.2
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Creative Audio Control Panel
Avast Free Antivirus
BitRaider Streaming Client
Creative Software AutoUpdate
Creative Sound Blaster Properties x64 Edition
Dolby Digital Live Pack
Dolphin
DTS Connect Pack
Google Chrome
KeyTweak - Keyboard Remapper (remove only)
OpenAL
Origin
PunkBuster Services
SafeZone Stable 3.55.2393.607
SeaTools for Windows 1.4.0.4
Steam
Star Wars The Old Republic
VLC media player
Warcraft III
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
WTFast 4.3
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Command & Conquer™ 3 Tiberium Wars and Kane's Wrath
AMD Settings
Battlefield: Bad Company™ 2
Star Wars: The Old Republic
Mayflash WiiU Pro Game Controller Adapter
Titanfall™ 2
Crysis 2
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
OEM Application Profile
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS Product Register Program
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Dragon Age™: Inquisition
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
STAR WARS™ Battlefront™
Asmedia USB Host Controller Driver
Balanced
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Wing Commander III
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
AMD Software
Logitech Gaming Software 8.92
Intel(R) Network Connections 21.1.30.0
FINAL FANTASY® XI: Ultimate Collection Seekers Edition NA
Project CARS
FINAL FANTASY XIV: A Realm Reborn
Star Trek Online
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.39.1
Vulkan Run Time Libraries 1.0.39.1
Vulkan Run Time Libraries 1.0.39.1
WinRAR 5.50 beta 3 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization FI
AMD Settings - Branding
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Intel(R) Network Connections 21.1.30.0
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization CS
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization KO
AMD Problem Report Wizard
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization SV
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Catalyst Control Center Next Localization TR
AMD Software
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization HU
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization IT
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
AMD Radeon Settings
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization DA
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization TR
Catalyst Control Center Next Localization NL
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
Catalyst Control Center Next Localization PL
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003B48
C:\Program Files (x86)\WTFast\WTFast.exe 000014E0
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 0000306C
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00003918
C:\Program Files\Logitech Gaming Software\Applets\LCDClock.exe 00001E40
C:\Program Files\Logitech Gaming Software\Applets\LCDCountdown.exe 00000A98
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00003278
C:\Program Files\Logitech Gaming Software\Applets\LCDPop3.exe 000032E4
C:\Program Files\Logitech Gaming Software\Applets\LCDRSS.exe 00000D04
C:\Program Files\Logitech Gaming Software\LCore.exe 00001D78
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002DE8
C:\Program Files\Windows Defender\MSASCuiL.exe 000025CC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000014F0
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000035B4
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001684
C:\Users\strag\AppData\Local\Discord\app-0.0.297\Discord.exe 000022D4
C:\Users\strag\AppData\Local\LINE\bin\current\LINE.exe 0000051C
C:\Users\strag\AppData\Local\LINE\bin\current\LinePlayer\LinePlayer.exe 000035E4
C:\Users\strag\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000023F8
C:\Users\strag\AppData\Roaming\BitTorrent\BitTorrent.exe 00003140
C:\Windows\Explorer.EXE 00002E08
C:\Windows\SysWOW64\CTXFISPI.EXE 00002F70
C:\Windows\SysWOW64\Ctxfihlp.exe 0000247C
C:\Windows\System32\RuntimeBroker.exe 000034B8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00003B90
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001AD0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000262C
C:\Windows\system32\ApplicationFrameHost.exe 000036F8
C:\Windows\system32\DllHost.exe 000005D8
C:\Windows\system32\SettingSyncHost.exe 00002830
C:\Windows\system32\backgroundTaskHost.exe 00002B40
F:\Program Files (x86)\Origin\Origin.exe 00001E58
F:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00003828
F:\Program Files (x86)\Steam\Steam.exe 00000238
F:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000030A8
c:\windows\system32\sihost.exe 000028DC
c:\windows\system32\svchost.exe 000034D8
c:\windows\system32\taskhostw.exe 00003338
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®3 You Are Using
- Model Number:
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: