Early Access members deserve 2 feee days due to server issues

[Dyvid]

The only 'old content' affected is because of the same reason that is causing issues in the main SB scenario - specifically Palace of the Dead which everyone and their chocobo is spamming to level SAM and RDM quickly. Again, the whole cause of the issue is there are just too many players trying to access the same thing at the same time. It's congestion, pure and simple. That's what it boils down to. And congestion cannot be fixed once it happens other than restricting how many can access certain content. They can't wave a magic wand and 8 million players can all connect with no issues. That's just common sense (which sadly seems increasingly less common these days ).

True but SE could remove some of the congestion, MSQ solo instance fights. Everything else has a queue time which help limit the over use of the DF, everything but solo instances. They could have even started working on an algorithm to place solo instances in a queue similar to all of DF content and fix this whole mess.

[Lambdafish]

In essence you make an arbitrary case because "it's just a game".

No, I would extend that to any piece of software. I have had things go wrong with other pieces of software, and all you can do is wait. The dev team has released three statements regarding congestion, all of which acknowledge problems and assure us that they are working to fix them.

I work in software, I can picture what the office at SE looks like right now, and while it is frustrating, we have to acknowledge that teething problems do happen, and in this case are quite severe, and what I have seen from the community is a rather immature and toxic attitude. Is compensation for the inconvenience a factor that the devs will need to consider? Most likely, but in the meantime, the community needs to get a grip.

[syunikiss]

I wouldn't mind compensation in the form of fixing the msq instances.

[Sassychan]

Everyone who's whining about the MSQ roadblock must be new to MMOs. These problematic launches are expected for those us MMO vets.

[Aerowaffle]

Everyone who's whining about the MSQ roadblock must be new to MMOs. These problematic launches are expected for those us MMO vets.

If they are expected the problems need to be dealt with before they're problems.

I'm tired of the bar being so low that it's now "expected" for a game to be broken when it's released to the public.

[Sassychan]

If they are expected the problems need to be dealt with before they're problems.

I'm tired of the bar being so low that it's now "expected" for a game to be broken when it's released to the public.

There's ALWAYS gonna be problems, whether it's expected or not. Shit happens.

[Saikoh]

I just don't understand why exactly you'd defend this. I get that calling for yoshi's head is a bit much, but asking for time to be compensated for a clearly broken product is perfectly reasonable when faced with something that hasn't worked for over 2 days.

[Almagnus1]

There's ALWAYS gonna be problems, whether it's expected or not. Shit happens.

And when the issue could have been solved by having a queue for the solo duties... why should we tolerate that lack of foresight when there's queues for EVERY OTHER TYPE OF INSTANCE IN THE GAME?

[frayberk]

at least u guys still can do FATE
Tonberry server got 5k queue

[RexVex]

5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for Square Enix to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond Square Enix's control, or any other reasons for which Square Enix, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that disruptions of service may occur and waive any causes of action against Square Enix in any way arising from or related to any such disruptions of service.

Not white knighting at all, but wanting to point out with how this is worded, it basically allows them to not owe compensation.

Also, even if they were to put everything down for maintenance, everyone would still complain.

We technically aren't owed anything for early access, as it states it's a pre-order bonus. So, towards any SB content that you're unable to progress through currently... Not owed any money or anything as this is not time you paid extra for. It's a bonus, anyone buying after the 20th is going to be paying the same amount you did.

Having been through all the pre-order early access launches, trust me, you're not going to get anything for this. You can ask, but chances are, it's not going to happen.