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  1. #1
    Player
    daedalusAI's Avatar
    Join Date
    Jun 2017
    Posts
    29
    Character
    Albedo Thiay
    World
    Ragnarok
    Main Class
    Arcanist Lv 55
    Quote Originally Posted by Lambdafish View Post
    Snip
    Interesting that your point of view only focuses on other games and their problems at launch - why not expand it to every piece of software you can purchase and look if you'd react as "forgiving".
    Let's say you own a company that just purchased a new piece of software that is vital to your day-to-day business, but that software doesn't function properly and thus you 1. your people can't work properly and 2. you are losing money because of it.
    I bet in that scenario you won't be making excuses for the company with things like "new servers" and "give the devs some time" - more likely you're either going berserk or you're close to letting your lawyers off the leash if there isn't some major miracle happening.

    In essence you make an arbitrary case because "it's just a game".
    (2)

  2. #2
    Player
    Lambdafish's Avatar
    Join Date
    Feb 2014
    Location
    Ul-Dah
    Posts
    3,927
    Character
    Khuja'to Binbotaj
    World
    Hyperion
    Main Class
    Paladin Lv 100
    Quote Originally Posted by daedalusAI View Post
    In essence you make an arbitrary case because "it's just a game".
    No, I would extend that to any piece of software. I have had things go wrong with other pieces of software, and all you can do is wait. The dev team has released three statements regarding congestion, all of which acknowledge problems and assure us that they are working to fix them.

    I work in software, I can picture what the office at SE looks like right now, and while it is frustrating, we have to acknowledge that teething problems do happen, and in this case are quite severe, and what I have seen from the community is a rather immature and toxic attitude. Is compensation for the inconvenience a factor that the devs will need to consider? Most likely, but in the meantime, the community needs to get a grip.
    (1)