Early Access members deserve 2 feee days due to server issues

[Camiie]

I guess I just don't get why people need to defend a decades old, multi-billion dollar company when they fail to properly prepare for a day they've known about for months or longer. I can see sticking up for some indy dev working out of his garage when his game glitches out. I can't see cutting SE, Konami, Capcom, Nintendo, EA, MS, Sony, etc any slack when they screw the proverbial pooch.

[Paladinleeds]

I can't see cutting SE, Konami, Capcom, Nintendo, EA, MS, Sony, etc any slack when they screw the proverbial pooch.

Off-topic: I am actually stricter towards MS than I am towards other companies. Their treatment of Windows Phone absolutely infuriated me and to this day I still haven't forgiven them for it. They make one mistake in my eyes (especially with WP), and I get really angry.

On-topic: No, I don't believe we deserve compensation. What I believe we need are fixes, and failing that, proper & regular communication of the roadblocks affecting us and the progress on finding a fix. I can accept the faults, I really can, but the communication has been less than stellar. As someone who has delved into programming, fixes are not always easy to deploy (especially not on a grand scale like this), I get that, but at least keep us in the loop properly about it. Perhaps explain that the source of the issue is taking longer than expected to track down, etc. Just keep us in the darn loop!

This whole issue is simply a symptom of how healthy the game is ironically, it's too successful for it's own good. The servers (and the content) was designed for a smaller amount of players accessing it, it was always going to be overloaded at the start. Although even I'm amazed at just how congested it turned out, at least I'm not delusional in acting like I'm the only player in the game or demanding to be compensated for something that is covered in the Terms of Service that every player agrees to when they sign up (in that they owe you nothing for server downtimes and problems caused by congestion and bugs).

Remember, the problems are not a bug but simply the online gaming version of a rush-hour traffic jam. And like all traffic jams, they're only temporary but cannot really be fixed other than have patience and it will eventually thin out.

So, wouldn't some fixes be for example to add a grace period for a reconnect (at least if you're in light/full/alliance duty, not necessarily a solo duty as it's just you affected, because the light/full/alliance duties mean that your party is down a tank, healer, or DPS, and should it happen to me, it'd be a tank they lost), to implement a queue system for solo duties, etc. There are fixes SE can apply to help mitigate the issues (of course you can't solve the rush-hour problem completely, but you can mitigate it with the game's equivalent of a traffic light system), and give progress on updates on those fixes. I'm not saying everything can be fixed, I expect congestion, but there are definitely some things that can be done. Then there's that beauty of a primal bug that apparently locks you out of your character so you can't even log back in. That also needs fixing (I haven't hit it, yet, but reports are coming in.)