SE knew how many people would log in in early access

[Ramiren]

Ok but there have been so many times where things were clearly wrong, we got the "working as intended" response, and then they fix it later.

You have every right to say "Square, this is not working at all and you need to fix it or I will take my money elsewhere." But square isn't flipping you off and messing up their game on purpose just to make you mad. That would be beyond stupid and a huge financial loss for them. Take a second, breathe, and walk away for a bit. It's quite possible that with the amount of issues the game has, they are trying to bundle all the fixes as one big hotfix instead of 20 odd hotfixes.

If we were talking about a bug here that'd be true but we aren't, the cold steel issues are intentional bottlenecking due to server congestion. The server congestion has happened at every FFXIV launch, it's been acknowledged and ignored several times. I said this in another topic, but "Never attribute to malice what can adequately be explained by stupidity" only applies if they don't repeat the offending actions. Square-Enix know these problems occur when a new launch happens, and they refuse to rent additional capacity probably due to the cost involved.

[zXr]

They knew, which is why everything is heavily throttled at the moment, we have stability, which means those that get in can actually complete without having the servers blow up mid-completion and having to do it over again multiple times...

[Efesell]

They knew, which is why everything is heavily throttled at the moment, we have stability, which means those that get in can actually complete without having the servers blow up mid-completion and having to do it over again multiple times...

Ehh.. well we don't have that, actually.

[Mortuary]

They knew, which is why everything is heavily throttled at the moment, we have stability, which means those that get in can actually complete without having the servers blow up mid-completion and having to do it over again multiple times...

Not sure which game you're playing, but your trolls on the forums are entertaining.

[zXr]

Ehh.. well we don't have that, actually.

Not sure which game you're playing, but your trolls on the forums are entertaining.

You see now we do, the core and zone servers are up and stable, the log-in servers up and stable, the instance servers are struggling to keep up as a result they are the ones crashing and going offline...2 out of 3 is great for a pre-launch.

[Efesell]

You see now we do, the core and zone servers are up and stable, the log-in servers up and stable, the instance servers are struggling to keep up as a result they are the ones crashing and going offline...2 out of 3 is great for a pre-launch.

Well.. it would be if that third were not a particularly vital aspect of progression. Like yes right now I can log in and remained logged in and be stable.. I just can't progress in any meaningful way.

[Shurrikhan]

They can have an estimated number but not an exact number.

No. They had the exact number of registrants. They can then estimate as they will what portion of those people will play, and they apparently undershot this estimate by a gross margin.

[Araahaiel]

Also the forced bottle necking isn't preventing issues, we have 90k errors disconnecting people during all activities so non EA players and leveling alts isn't possible at the moment.

[setebose]

Look i hate to defend square cuz im angry too... but expanding the data center for the new data needs of SB is not as simple upgrading based who preorders. They have to balance the initial demands vs the release demand (all sales, not just PreO) and take into account user drop off. Tons of people will stop playing after a few weeks. Yes they could rent hardware but as an admin integrating and un integrating hardware in their data centers is time consuming and has risks of its own. ideally EA should be used to tweak the Data servers as they are gonna exist permanently. I could go on but its a balancing act of cost, security, and time vs a temporary massive load and its eventual fall off towards normal demand. now all that being said i expected to see servers going for a day and getting fixed... what im mad about is it seems to me their priority is keeping the servers up and not fixing them asap... even though the game is largely unplayable. if this isnt the issue i dont know that because they arent being clear about what the issue is and what kind of time frame they expect a fix in. if they communicated more and openly i know it would do a lot to ease at least the people i play with.

[Ramiren]

Except everything you just wrote regarding the data centre is disproven by the fact they already rent their EU and US data centres and can rent more capacity in the same manor WoW does whenever they expect heavy demand.