90002 after trying to log in after being disconnected entering job instance

[Ruhex]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: 6:45pm
Frequency: Every time
World name: Sargatanas
Character name: Ruhex Achreux
Retainer name:
NPC name:
Monster name:
Class/Level: Summoner/65
Party or solo: Party
In-game time:
Area and coordinates: Ul'dah
Housing:
Steps:
1. Accepted level 65 summoner quest
2. Got to part where you have to enter instance duty for quest
3. Got disconnected
4. Attempted to log back in after waiting in 500+ queue, immediately get 90002 error upon getting to loading screen

Connection Specs
- Type of internet connection/provider: Spectrum Cable
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\livin\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release.170602-2252)
SYSTEM_CPU Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2103
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19266.148MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.047GB SYSTEM_FREEDISC_SPACE 30.419GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.479GB SYSTEM_FREEDISC_SPACE 351.192GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.295GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 685.846GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.169GB SYSTEM_FREEDISC_SPACE 824.347GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.732GB SYSTEM_FREEDISC_SPACE 293.860GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4073.469 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8161.074 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 3440 x 1440 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0162.0004
SYSTEM_GRAPHICS_DRIVER_DATE 4/23/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 1 - 34UM95 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {184C8877-8367-474B-8D58-B3E451FF9B0D}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {96152826-A696-431E-AEE5-B6C7552847C1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7917
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/23/2016 00:00:00
SYSTEM_SOUND SPDIF Interface (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {9BD1E9DB-C001-4167-9B1E-3E0226FE6BF9}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {D0BC7CDD-32B1-4F81-9E53-5F1644F546FC}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DED86799-5B26-4950-8574-208BAE808C19}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7917
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/23/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4F6BBFF0-2202-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {56AD1AC0-EFD0-11E6-8001444553540000}
SYSTEM_INPUT_NAME Corsair M95 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC53A8F0-CACB-11E6-8001444553540000}
SYSTEM_INPUT_NAME Logitech Extreme 3D
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {851E6280-3AED-11E6-8001444553540000}
SYSTEM_INPUT_NAME Corsair K70R Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {851E6280-3AED-11E6-8005444553540000}
SYSTEM_INPUT_NAME CRCA102#BJ1
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Label
Mini Parse
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
FINAL FANTASY XIV
Calculator
Settings
Xbox
Xbox
Settings
Calculator


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

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Geeks3D FurMark 1.18.2.0
Microsoft SQL Server 2014 Management Objects
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU)
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Microsoft .NET Framework 4.6 Targeting Pack
Microsoft NuGet - Visual Studio 2015
Advanced IP Scanner 2.4
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001CBC
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000BDC
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002958
C:\Program Files (x86)\Corsair\M95 Mouse\CorsTra.exe 0000166C
C:\Program Files (x86)\Corsair\M95 Mouse\M95Hid.exe 000027D0
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe 000027A8
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000022D8
C:\Program Files (x86)\Steam\Steam.exe 00002720
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001AA0
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00000BF4
C:\Program Files (x86)\ownCloud\owncloud.exe 0000272C
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000013B0
C:\Program Files\ESET\ESET Smart Security\egui.exe 000013D4
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00001B8C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001B54
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1705.1301.0_x64__8wekyb3d8bbwe\Calculator.exe 0000093C
C:\Program Files\WindowsApps\Microsoft.XboxApp_29.30.2001.0_x64__8wekyb3d8bbwe\XboxApp.exe 00001554
C:\Program Files\iSpy\iSpy.exe 00001C2C
C:\Program Files\iSpy\iSpyMonitor.exe 00001CF4
C:\Program Files\iTunes\iTunesHelper.exe 00001BBC
C:\Users\livin\AppData\Local\Discord\app-0.0.297\Discord.exe 00001F80
C:\WINDOWS\Explorer.EXE 00000C20
C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe 00000A14
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001568
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001BE0
C:\WINDOWS\system32\DllHost.exe 00000320
C:\WINDOWS\system32\SettingSyncHost.exe 00001830
C:\WINDOWS\system32\sihost.exe 00001288
C:\WINDOWS\system32\svchost.exe 00000C68
C:\WINDOWS\system32\taskhostw.exe 0000111C
C:\Windows\System32\GameBarPresenceWriter.exe 0000146C
C:\Windows\System32\RuntimeBroker.exe 0000141C
C:\Windows\System32\smartscreen.exe 0000165C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000015E4


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®3 You Are Using
- Model Number:

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[GidgetSrivat]

Happening here as well. It happened a couple of times last night but I had always been able to get back in after a couple tries. 10+ So far and 90002 every time.

Time: 6:45 p.m. cst
Frequency: Every time
World name: Ultros
Character name: X'ahmyn Sirvat
Retainer name: NA
NPC name: NA
Monster name: NA
Class/Level: Black Mage/61
Party or solo: Solo
In-game time: NA
Area and coordinates: Southern Thanalan unsure of coordinates.
Housing: NA
Steps:*
1. Attempted, like a dummy, to enter the blm lvl 60 instance. Cutscene plays. 90002 error occurs while attempting to load instance.
2. Log back in, click on character.
3. Wait for queue of ~500 only to get 90002 error again while attempting to load in.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Spectrum High Speed Internet
- Modem maker/model number: Aris

PC Specs*
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

[dflaneko]

Same issue:

• Queued for instance,
• Began to enter/connect
• Timed out with a 90006
• The client disconnects
• Trying to reconnect to the world results in a queue

Note: Client says current location is the instance you queued for.

• After queue, client disconnects with a 90002
• This state persists indefinitely

[Ruhex]

I was able to get back in upon some changing of the configuration, but not going to attempt job quest again until I know for sure these issues are resolved. Back to pvp...

[Ruhex]

Yea scratch that, now I got it after I went into a pvp match in Fields of Glory upon entering it

[Dawnmist]

Same is happening on Adamantoise. Went to do a scholar quest, now can't log in without a 90002 error. When I got lucky and got back in, tried to do a dungeon run with friends and got booted out again with the same result. Early access has NOT been an enjoyable experience so far.

[NobleRhed]

I am having the exact same issue, I hope there is a resolution soon. Currently stuck at PotD, Faerie server, and endless 90002

[JustBlargh]

Yeah, I tried to do a simple story Quest, got to an instance and booted into the land of 90002. Sigh

[Katori]

Happened to me since this morning, I can't even do the Scholar quest without getting stuck.