First and foremost, upgrade your god forsaken servers. This is 2017. Many MMOs have smooth launches now, thanks to mega capacity servers. We are tired of hearing congestion and bandwidth issues. And whatever happened to retainer storage increase? We have hundreds of new items (crafting mats, glamour, etc) and you expect us to take care of that with 40 new inventory slots? Come on.

Second, please get rid of solo instances. Clearly you can't afford to run them and quite frankly, they are not anything special. You just fight a few mobs everytime, which you can easily place in open world.

Last but not least, I hope you have learned that locking literally everything behind MSQ isn't a good idea after all. Now people can't proceed with other zones, sidequests, aether currents or any dungeon unlocks. It's ridiculous that 95% of this expansion is still locked. And thanks to your obsession with MSQ, the endgame will be lacking again, but that's a whole another essay to write. It's an unpleasant journey and an unpleasant destination. Expansions are supposed to be new beginnings, pleasant ones.