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Thread: Cut some slack

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  1. #1
    Player
    Altena's Avatar
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    Altena Trife
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    Excalibur
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    Lancer Lv 90

    Cut some slack

    Ok so there is an issue with the MSQ bottleneck. The devs know that. The players know that. Everyone knows that.

    Yes it was a large oversight to gate the rest of the expansion content through an instanced solo fight. Yes it is blocking you from enjoying the game during the early access period. We get that.

    Going on and on about it and raging at people, arguing against the people that are defending the devs, generally polluting the air with negativity really isn't helping the situation. You aren't going to get passed this roadblock any faster by bitching about it. The devs are doing what they can to improve the situation.

    Now that I have covered all of that rubbish...

    My understanding of the reasoning behind not applying quick temp-fixes such as the ability to skip over the battle, or to reduce mob HP in the instance fight, and all of those quick adjustments they could do is due to the fact that none of these so called "fixes" alleviates the congestion in the slightest.

    Just because the Raubahn instance is congested, doesn't mean skipping it would improve the situation. Skipping it or speeding up the instance will only push the congestion back to the next instance, and then what do they do? Reduce the mob HP or allow the next instance to be skippable?

    Trickling people through is really the only solution to improve congestion. Think of a traffic jam. If they added another lane on a highway to improve congestion, all that does is widen the road. There are still the same number of cars on the road. What happens then, when the lanes go back down to two? (In this case, an instance).. Yes, again, more congestion occurs.

    The only long-term solution is to gate the traffic by limiting the number of people to get through, which in-turn, thins out the traffic on the other side of the roadblock, which causes a much smoother journey for the rest of it.

    The only improvement they can make at this point going forward is to add a queue system so people don't have to keep spamming the NPC. Hard-code a "line" like what we have been seeing people do on many servers, that allows people to go on with other content while they wait, and removes the randomness of someone getting in from 5 mins of NPC spamming and another spamming for 10 hours. So adding a DF style queue to solo content would effectively solve the issue.

    I am not a programmer, nor have any knowledge on game development, however I presume a system like this would take more time than a quick 30 min job, sitting in the dev office.

    For all you know, their "fix" is exactly this, and the comment that it will take several days to alleviate the issue, could be for this very reason.

    So I want to end this post on this note -
    Everyone is well aware of the issues, and they are doing what they can. Yes it is sucky, and yes it was a large mistake on the development side of things to not properly prepare for such a large number of people to try and queue into these instances. However the situation is what it is, and bitching about it further doesn't solve anything but create angst.

    If it is really getting to you, log out. Do other things with your day. Come back in a couple of days, and enjoy the rest of the expansion when this situation is alleviated.
    (13)
    Last edited by Altena; 06-18-2017 at 05:17 AM.

  2. #2
    Player
    Risvertasashi's Avatar
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    Makani Risvertasashi
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    Ultros
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    I'm tired of typing so I'll just quote some people that said it nicely.

    We had this issue in Beta ARR. Yoshi said he would no longer allow the team to create content like this for expansions in the future because he understood the servers couldn't handle it. Thus why HW had much less of these at the start.
    They know what they presale. They know what how hard they advertise. They know how much money they're spending on Twitch streamers to advertise the game. They know how many subscriptions they have. They know what their servers can handle and how much.
    By placing TWO bottlenecks extremely early in the MSQ?
    By having both RDM/SAM, the brand new classes, use the same resources as the MSQ bottleneck?
    Yeah, this couldn't have possibly been predicted /s
    Here's the thing that people forget when I see posts like this. This is an exact repeat of ARR launch and on top of that they knew how many sales they had and pre order codes entered. They had all the data they needed but made a conscience decision to not adjust and "keep trying." There really is no excuse trying to justify this.
    (44)

  3. #3
    Player
    Altena's Avatar
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    Altena Trife
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    Quote Originally Posted by Risvertasashi View Post
    I'm tired of typing so I'll just quote some people that said it nicely.
    Again,

    Yes, everyone knows it's an issue. Yes the devs messed up. Yes it has happened before.
    Beating your chest and slamming your keyboard in rage over the situation from this point forward does not fix the problem.
    All people are doing by going on about it is polluting the air with negativity.

    All I am saying is Get the hell over it and move on. Repeatedly bashing other community members over this isn't doing anything.

    If it's really working you up, then log out and come back when it's no longer a problem. The game isn't going anywhere.

    Quote Originally Posted by Rokke View Post
    True, bitching does not make queue go faster. On that same note, though, neither does white knighting SE
    I am just tired of people trying to ruin mine and other's experience of the expansion. I have had a blast so far.
    (4)

  4. #4
    Player
    Risvertasashi's Avatar
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    Quote Originally Posted by Altena View Post
    If it's really working you up, then log out and come back when it's no longer a problem.
    Been trying.

    And to the rest of your post: No.

    Square enix is a business. They are not your friends. They are not my friends. I paid square enix for a service, I expect that service to be rendered. If there's an issue, I expect better communication than "lol try again later, sorry it's not working even at off peak times like 3am."
    (14)

  5. #5
    Player
    Bourne_Endeavor's Avatar
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    Cassandra Solidor
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    Quote Originally Posted by Altena View Post
    Again,

    Yes, everyone knows it's an issue. Yes the devs messed up. Yes it has happened before.
    Beating your chest and slamming your keyboard in rage over the situation from this point forward does not fix the problem.
    All people are doing by going on about it is polluting the air with negativity.

    All I am saying is Get the hell over it and move on. Repeatedly bashing other community members over this isn't doing anything.
    That defeats the entire purpose of customer feedback. Yes, some of it is completely overblown, but people absolutely have a right to be upset. We were advertised Early Access and it's looking more like we're beta testing their new servers. It's inexcusable to have a potential bottleneck so close into the MSQ and downright embarrassing we've now found out Sasano can perma-lock you from the game. For anyone unfortunate enough not to know beforehand, they now get no access period. I might be a little less miffed if their response was free game time or something for essentially forcing people to wait hours doing nothing or going back to old stuff, but they won't. I do not fault Yoshida for the most part. Square Enix dictates the budget and what's allotted. So I will certainly call BS on what is an awful look for the new expansion.
    (3)
    Last edited by Bourne_Endeavor; 06-18-2017 at 07:23 AM.

  6. #6
    Player
    JarinArenos's Avatar
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    Picket Tralen
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    Quote Originally Posted by Altena View Post
    Ok so there is an issue with the MSQ bottleneck. The devs know that. The players know that. Everyone knows that.
    Do they? The one official response was related to *zone congestion* and barely mentioned the bottleneck.

    Did they just take off for the weekend?
    (5)

  7. #7
    Player
    Rokke's Avatar
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    True, bitching does not make queue go faster. On that same note, though, neither does white knighting SE
    (24)

  8. #8
    Player
    Falar's Avatar
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    Kane Blackstone
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    Ahh, white knights.

    There is no defending this screwup.
    (28)

  9. #9
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    Reaperking386's Avatar
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    Ertai Spelldragon
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    It crossed the line when players demanded Yoshi p. To step down.
    (11)

  10. #10
    Player
    Rokke's Avatar
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    Quote Originally Posted by Altena View Post
    I am just tired of people trying to ruin mine and other's experience of the expansion. I have had a blast so far.
    Quote Originally Posted by Altena View Post
    This is actually the first time I have posted on these forums since before early access. Because I have been enjoying the game. You have the wrong person evidently.
    I mean, I'm sure my friends would love to enjoy the expansion too but hey.
    (4)

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