I've played a lot of games in my life. A lot of MMORPGs. I have never in my life seen a game that is so big, have no communication with the community like Final Fantasy has. If this were any other game, the community managers would be giving information, taking information, passing on things to the dev teams. No one knows anything about what is actually going on right now with the MSQ. If the answer is, it's working as intended and we will just have to wait until the players themselves get past the road block, then we need to know that. If there is a fix in the work, then we need to know that. I like most people are pretty aggravated about the actual issue, however everything is being compounded by the lack of communication from SE. One post to apologize per day isn't going to cut it.