(Sigh) Customers...

[Reynhart]

Actually, technically, we did.

No, you still don't. You paid the exact same price as those who will start in 4 days, 4 weeks or 4 months. And SE doesn't owe you more.

[Addicted]

No, you still don't. You paid the exact same price as those who will start in 4 days, 4 weeks or 4 months. And SE doesn't owe you more.

The amount paid is irrelevant and it's not even a technicality. Early Access is not dissociable from our Stormblood purchase. It was one of the features included with our purchase and as such we paid for it, pure and simple. As such, we paid for something that not only does not work (and don't tell me it works because you can log in, being locked out of 99% of the expansion content isn't working) but is also limited in its available time.

[eschaton]

The amount paid is irrelevant and it's not even a technicality. Early Access is not dissociable from our Stormblood purchase. It was one of the features included with our purchase and as such we paid for it, pure and simple. As such, we paid for something that not only does not work (and don't tell me it works because you can log in, being locked out of 99% of the expansion content isn't working) but is also limited in its available time.

Yeah it's a big mess and if this doesn't shame SE / Yoshi then nothing will.