Can no longer access Heavenward content, game says I'm unregistered.

[Kierex]

Time: 23:01 GMT
Frequency: Constant
World name: Odin
Character name: Sarlhan Mackitteth
Class/Level: Scholar - 60

Steps:
1. I was in the process of completing the Scholar lvl 60 quests and had to log out.
2. When I reloaded back in i was unable to commence the quest as the game said I do not have a Heavensward licence.
3. I cannot teleport to any HW location the game says Heavensward is unregistered, I've checked my mogstation and this account clearly has Stormblood and Heavensward (also I'm level 60 so again also have access to Heavensward)
4. I have uninstalled the game and reinstalled and the problem is still present.

Laptop Model Name: MacBook Pro 15" Mid 2015