problem diving

[Zhexos]

Greetings,

I'm glad you were able to resolve your issue!

Please let me share an update from the User Interface Lead Minagawa in regards to the cause and solution for others that may be affected by the issue.

Greetings, everyone. User Interface Lead Minagawa here.

We were able to detect the cause of this issue, so please allow me to explain.

This issue occurs for those who carried over save file data that was created in Patch 2.5. This issue does not affect those who just started playing, or those who have played through Heavensward. It also does not affect those who have re-installed their client since Patch 2.5 as well.

If you encounter this issue, we ask you to check the keybind settings under System > Keybind > Movement tab > Flight/Diving - Descend. If you don't see any keybind set, please set it to either the default Ctrl+Space bar, or click on the "Default" button on the bottom left of the window to revert to the original keybind settings. [Note that this will default all of the keybind settings!]

The development team is currently looking into fixing this issue; however, we're making sure that it won't affect those who already reassigned their keys, or have other keys assigned on their keybind, and only fix those that were affected by this issue.

We require some time to look into a feature which changes the configuration file; therefore, once we can determine the timing for this fix, we'll follow up via announcement. We apologize for the inconvenience, but for the time being, we ask you to use the above mentioned workaround. Thank you.

[SaitoHajime]

Greetings,

I'm glad you were able to resolve your issue!

Please let me share an update from the User Interface Lead Minagawa in regards to the cause and solution for others that may be affected by the issue.

how about replying to this http://forum.square-enix.com/ffxiv/t...fter-relogging

[Hezkezl]

how about replying to this http://forum.square-enix.com/ffxiv/t...fter-relogging

If he has information to share about that issue, he'd share it.

[Risvertasashi]

Greetings,

I'm glad you were able to resolve your issue!

Please let me share an update from the User Interface Lead Minagawa in regards to the cause and solution for others that may be affected by the issue.

This isn't the first time new functionality had lacked a keybind for those of us with old saves, though it's one of the more high profile ones. It would also be nice if there was a way to revert all unbound functions to default, without resetting custom keybinds to default.