Character broken after first SB primal! I need help ASAP

[Aki_Homma]

Time: around 15:00
Frequency: Permanent
World name: Behemoth
Character name: Aki Homma
Class/Level: Scholar 63
Area and coordinates: The Pool of Tribute
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. Game crashes
4. Unable to access my character

[Eydir]

Same issue as everyone else and I hope it is possible to just teleport the character to a different zone? Heck I'd be totally fine with getting ported to Gridania or so. Waiting several days when I actually took days off for the early access together with a bunch of friends to experience the story together just sucks. We all looked forward to this. I could live with not being able to experience certain content but being unable to play AT ALL is infuriating.

Time: June 18th, 10PM GMT+1
Frequency: Permanent
World name: Cerberus
Character name: Eydir Kuroken, Bard lvl64
Map: The Ruby Sea/The Pool of Tribute
Wanted to exit the instance and game crashed on me.

The error message btw

[AnduinLynn]

I asked a GM in support chat if I could be teleport but he said it was impossible for them to do this.

[rabbitzero]

I asked a GM in support chat if I could be teleport but he said it was impossible for them to do this.

That seems weird, since they can send people to gaol, unless that's broken too? You'd think they could at least send you to gaol for a short period of time, and that would get you 'unstuck'.

[Yitan]

/facepalm
/disappointed

[AnduinLynn]

I found it odd as well but he said it was impossible and that he believed it was a connection issue. It confuses me because my connection with every other character of mine is just fine!

[SelordDK]

A friend of mine had this happen to him in Kogane and he said he flushed his dns and rebooted his computer and he got back in. Can't say it will work for everyone but just sharing the info i have

[Helliebabe]

So a lot of other players got moved.... I've been stuck for 24 hours now and I wont get a chance to play Stormblood in a week when I head home.... Thanks SE -.-

[Helliebabe]

The error can be a small crash. But the Susano fight leads to loss of character.

[Roxus12]

I had this problem but just now logged in ok.