Character broken after first SB primal! I need help ASAP

[Mherandil]

Well i don't think they are coming to us saying: oh yeah sorry you've lost all your datas so you can start a new one with two gold feather for free. There is a solution to get out of this mess. We have to consider it's also the day after release so gm and dev must have a hell of a week end and probably for the next two weeks. Many issues, some major priorities that are affecting more people and they can't be everywhere. But this say i would really enjoy that someone pass saying at least we're working on it because i really don't wanna loose 4 years of gaming...