Character broken after first SB primal! I need help ASAP

[Helliebabe]

Even if they make it so I can't go to the new maps! I just want my character back

[Mherandil]

Well i don't think they are coming to us saying: oh yeah sorry you've lost all your datas so you can start a new one with two gold feather for free. There is a solution to get out of this mess. We have to consider it's also the day after release so gm and dev must have a hell of a week end and probably for the next two weeks. Many issues, some major priorities that are affecting more people and they can't be everywhere. But this say i would really enjoy that someone pass saying at least we're working on it because i really don't wanna loose 4 years of gaming...

[Helliebabe]

I got past the 2 instances so I arranged to stay somewhere to play SB.... Now I wont be able to play it at all when I go back. (Australian internet is complete BOLLECKS)

[Mherandil]

I heard a lot about the australian web, so all i can say is good luck ^^

[Helliebabe]

Yeah I wont be able to play anymore when I head back next week..... I was really hoping to finish SB

[Kreels]

Im having the same problem, and I cant even write a ticket to support cause that's my only character in the game, and also cause the congestion on my world is high I cant even see where I am or anything so yeah, at least some word from SE on this would be nice.

[Voxers]

Happened to me 2 hrs ago.

[B]Time: approx.2 hours ago ago
Frequency: permanent
World name: Zodiark
Character name: Aislinn Carmine
Class/Level: BRD 63
Area and coordinates: The Pool of Tribute/The Ruby Sea(4.5, 22.7)
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. Opened chat box to type, computer crashed.
4. Unable to access my character but can log on alts. Have submitted a ticket but, looking at this thread, am not holding breath.