Character broken after first SB primal! I need help ASAP

[OptimusPrimarch]

giving a lil bump

[Helliebabe]

Lots of people are getting this error now

[Mherandil]

Same issue here. Just got the word that they can't move my character. So i guess this is FFXIV true ending?

[Helliebabe]

I haven't even gotten a response from them at all. Where do I message to ask to be moved?

[Mherandil]

I don't think that it will be efficient so as they said:

Time: approx.4 hour ago
Frequency: permanent
World name: Ragnarok
Character name: Amaril Aerslaent
Class/Level: war 64
Area and coordinates: The Pool of Tribute/The Ruby Sea(4.5, 22.7)
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. ffxiv.exe errors
4. Unable to access my character

[Helliebabe]

So my character is gone now?

[Mikana]

Don't think they can afford leaving our characters dead, too many people affected, but if they don't get a general fix and need to do it case by case, it's gonna take forever

[Helliebabe]

I was one of the first people effected.... but some people got their issue fixed within the last 2-3 hours. I've been sitting here since 7am (curently 1am)

[Mherandil]

Unless they patch or move it i don't see any solution. Since i'm able to log with my old alt it's not coming from my computer neither my internet provider. I tried some things i saw on the forum from previous patch with similar bugs but nothing worked. I'm out of ideas right now and quite worried since i really wonder if i will be ever able to relog again.

[Helliebabe]

I've tried everything.... And I don't have time to do RR and HW again :/