Character broken after first SB primal! I need help ASAP

[Aulwynd]

I have the same problem. I don't think any GM will see this topic but its worth a try.

Character: Aulwynd Sen
World: Cactuar

I've already tried to send a ticket trough the game over 20 hours ago with no response.

[OptimusPrimarch]

i got in touch with the GM team in-game, They said they are not able to move any characters, and they have escalated this to the Dev team. hope it helps.

[LadyMel]

Time: 1 hour
Frequency: Permanent
World name: Exodus
Character name: Mel Chere
Map: The Ruby Sea
Started when I left the The Pool of Tribute trail, game crashed saying unexpected error has occurred. Am able to sign on with alt chars in same world.

[Luxpheras]

Greetings,

Thank you for reporting this concern. We understand that it's incredibly frustrating to be unable to access your characters during Early Access, and deeply apologize for this inconvenience.

We have confirmed this issue with the development team, and they are putting high priority on continuing to investigate how to resolve this for players.

At this time, it seems that the situation will require a resolution via the client itself (through updating the version). As such, we expect it to take more than several days to resolve this issue, including the time required to create the patch.

However, because this error is not caused by the corruption of local data or due to a PC issue, it is likely that re-installing the game will not resolve this issue.

Again, we deeply apologize for the inconvenience. We'd also like to note that if you continue to attempt to log into the game there is a chance you may be able to log in, so please try again after some time has passed.

[touya]

Frequency: permanent
World name: Faerie
Character name: Sana Mizrahi
Class/Level: PLD 63
Area and coordinates: The Pool of Tribute/The Ruby Sea(4.5, 22.7)
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. ffxiv.exe errors
4. Unable to access my character

If my character/game is locked from playing for several days minimum unless i play a brand new alt.....not gonna lie, i'll be flipping pissed.

[OptimusPrimarch]

adding my char for reference
World: Excalibur
Character: Lucina Tela
Zone: The Ruby Sea
Time: roughly 19 hours ago

[Polok]

Well, this thread got more attention, and I sure don't want to wait "several days" (because each attempt to login takes 20+ minutes, due to the login queue), so reposting there :

Gonna add myself to the list, in hopes someone moves my character so I can play...

Time: around 3 hours ago
Frequency: Permanent
World name: Moogle
Character name: Lily Seiba
Class/Level: Paladin 64
Area and coordinates: The Pool of Tribute
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. Game crashes
4. Unable to access my character

This is on PS4 for me.

[AnduinLynn]

I am also experiencing this issue, my main character Titania-quo Antius on Balmung is locked out of the game by the crashes. I'd much rather have the Raubahn issue, at least then I could play other aspects of the game--with this, my entire early access; and likely even launch-day are now all gone.

[Mikana]

Might as well add Myself too

Time: around 8 hours ago
Frequency: Permanent
World name: Phoenix
Character name: Mikana Teka
Class/Level: Scholar 64
Area and coordinates: The Pool of Tribute
Steps:
1. complete The Pool of Tribute
2. Use the Instance Exit
3. Game crashes
4. Unable to access my character

[Voxers]

This:

As such, we expect it to take more than several days to resolve this issue, including the time required to create the patch.

is unacceptable.