World Transfer Error

[Kazukiyashuo]

When you launch(or early access) over a weekend there is no way you can let support have closed during said weekend, it makes no sense and is incredibly unprofessional and I expected a lot more from a big company like S-E.

Now while I managed to get my transfer trough but my friends are still stuck in limbo so now I still can't play cause I've got no one to play with.

I've played at least a dozen MMO launches and early access and this is defiantly one of the worst handled ones and I'm loosing a lot of faith in S-E over this.

Thats my problem. Friends managed to transfer and im stuck. Im really frustrated. World transfer worked for just a few hours. They should have fix this already

[Scox]

Just so you all know, I contacted Chat Support (sat in Queue for about an hour) and the CSR "escalated" my issue up to another team, but it will be next Wednesday at the earliest before they can resolve the issue. To say the least, this has been the WORST experience I've ever had in an MMO. One thing after another. I'm sure you all feel the pain as well. At minimum, I would suggest sending in an email to support with your issue, I highly doubt anyone will be looking at this thread any time soon. Even if they did, they wont be doing jack all to fix it through these threads.

[Anroel]

Oh... Pity to hear but thx for info anyway (couldn't reach support via chat, just sent an e-mail).

Feels like it's time to say goodbye to my new house on Omega XD

P.S. Would be nice if S.E. will launch one (not one?) more new world considering such overload on existing ones...

[Bughuntlv426]

Did you just select omega through the world transfer on migration? It doesn't even come up for me when selecting a world for transfering

[Anroel]

Yep, selected with no problem today... Maybe 20 or 30 times, not remember already
Anyway, error appears on "Payment" step (PLEASE TAKE MY 0.00EUR ALREADY, DAMNED SYSTEM! XD)

[VirgoMordhenel]

but it will be next Wednesday at the earliest before they can resolve the issue.

This has got to be a joke?
Just...Wow :/
We already had to wait almost a whole day to even have the Transfers back up, now this? e.e

[kotaro102]

My husband went on Omega we clicked at the same time on transfer. He made it through but not me. We are both separated and can't play together. Both decided to sotp playing the game until it's fixed as we wanted to discover everything together.

We are extremely sad...

[VirgoMordhenel]

My husband went on Omega we clicked at the same time on transfer. He made it through but not me. We are both separated and can't play together. Both decided to sotp playing the game until it's fixed as we wanted to discover everything together.

We are extremely sad...

^ This exactly!
My partner and I both woke up just for the reinstatement of the Transfer service, only to have it delayed [again], and when it was finally available... I was the only one who made it through. With so many people looking to transfer over to a different server/data center (for the sake of avoiding congestion), you'd think they'd try their best to fix it before Official SB Release... I guess not.

[RuleofThree]

I can select Omega, but appearantly just 24 hours after it came live, it's 'full' and won't let me transfer.

This is rediculous...I'd move from Balmung in a flash, but I want to keep all my hard earned gil I saved up for a mansion.

[Hellholic00]

Oh.....seriously?
I have already waited for almost a day for the re-opening of world transfer service, now I have to wait for a few days more because of this stupid error?
I can't even count how many times I tried to transfer my character, clicking here and there, only ended up on the same error page ._.
I have sent an email to them, I really hope they can fix this before the launch of Stormblood....but...(sigh