World Transfer Error

[Scox]

Just so you all know, I contacted Chat Support (sat in Queue for about an hour) and the CSR "escalated" my issue up to another team, but it will be next Wednesday at the earliest before they can resolve the issue. To say the least, this has been the WORST experience I've ever had in an MMO. One thing after another. I'm sure you all feel the pain as well. At minimum, I would suggest sending in an email to support with your issue, I highly doubt anyone will be looking at this thread any time soon. Even if they did, they wont be doing jack all to fix it through these threads.

[VirgoMordhenel]

but it will be next Wednesday at the earliest before they can resolve the issue.

This has got to be a joke?
Just...Wow :/
We already had to wait almost a whole day to even have the Transfers back up, now this? e.e

[kotaro102]

My husband went on Omega we clicked at the same time on transfer. He made it through but not me. We are both separated and can't play together. Both decided to sotp playing the game until it's fixed as we wanted to discover everything together.

We are extremely sad...

[VirgoMordhenel]

My husband went on Omega we clicked at the same time on transfer. He made it through but not me. We are both separated and can't play together. Both decided to sotp playing the game until it's fixed as we wanted to discover everything together.

We are extremely sad...

^ This exactly!
My partner and I both woke up just for the reinstatement of the Transfer service, only to have it delayed [again], and when it was finally available... I was the only one who made it through. With so many people looking to transfer over to a different server/data center (for the sake of avoiding congestion), you'd think they'd try their best to fix it before Official SB Release... I guess not.

[Hellholic00]

Oh.....seriously?
I have already waited for almost a day for the re-opening of world transfer service, now I have to wait for a few days more because of this stupid error?
I can't even count how many times I tried to transfer my character, clicking here and there, only ended up on the same error page ._.
I have sent an email to them, I really hope they can fix this before the launch of Stormblood....but...(sigh

[HotaruMarus]

Just so you all know, I contacted Chat Support (sat in Queue for about an hour) and the CSR "escalated" my issue up to another team, but it will be next Wednesday at the earliest before they can resolve the issue. To say the least, this has been the WORST experience I've ever had in an MMO. One thing after another. I'm sure you all feel the pain as well. At minimum, I would suggest sending in an email to support with your issue, I highly doubt anyone will be looking at this thread any time soon. Even if they did, they wont be doing jack all to fix it through these threads.

Wednesday? Really. What even...
Also how did you get chat support? I only seem to be getting the option of email.

[Scox]

Wednesday? Really. What even...
Also how did you get chat support? I only seem to be getting the option of email.

When I was selecting category and sub-category for problem, I selected "Service" and "Service", when I did that, the option for Live Chat opened up. I sat in Queue for about an hour and finally got to chat with someone.