When you launch(or early access) over a weekend there is no way you can let support have closed during said weekend, it makes no sense and is incredibly unprofessional and I expected a lot more from a big company like S-E.

Now while I managed to get my transfer trough but my friends are still stuck in limbo so now I still can't play cause I've got no one to play with.

I've played at least a dozen MMO launches and early access and this is defiantly one of the worst handled ones and I'm loosing a lot of faith in S-E over this.