Time: 19:39 HST
Frequency: Always
World name: Excalibur
Character name: Zei Solstorm
Class/Level: SAM 50
Steps:
1. During SAM quest Master Musosai after the cutscene when the instance is loading I was sent back to the login page with a 90006 error.
2. While trying to log in again I would get sent to the login page with a 3102 error.
3. After the game registers that I am actually not logged in anymore I would keep getting a 90002 error and be sent back to the login page where you can start or choose the data center.
Connection Specs
- Type of internet connection/provider: Hawaiian Telcom
- Modem maker/model number: 5168NV
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Royce\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (10586.th2_release_sec.160223-1728)
SYSTEM_CPU Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS A08
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16277.773MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18709.773MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 466.741GB SYSTEM_FREEDISC_SPACE 69.039GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 485.286GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4060.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8138.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7892
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2017 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4060.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8138.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7892
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2017 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (4- Ear Force Stealth 450)
SYSTEM_SOUND_DEVICE_ID {35B53DD9-3C88-4864-BA5F-E753BD565160}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2015 00:00:00
SYSTEM_SOUND Speakers (Sound Blaster Recon3Di)
SYSTEM_SOUND_DEVICE_ID {6730241E-5FA3-42EA-A0EC-839CE5E64930}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.1027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2014 00:00:00
SYSTEM_SOUND SPDIF-Out (Sound Blaster Recon3Di)
SYSTEM_SOUND_DEVICE_ID {C17C0923-E723-4F70-A831-0FE963CDABD4}
SYSTEM_SOUND_DEVICE_NAME cthda.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0101.1027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2014 00:00:00
SYSTEM_SOUND S27D590-C (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D241BF79-9918-4446-9ECC-E0FDC86C2047}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0003
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/7/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6E8E40-FAC5-11E4-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6EB550-FAC5-11E4-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6EDC60-FAC5-11E4-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6F2A80-FAC5-11E4-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6F5190-FAC5-11E4-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A6F5190-FAC5-11E4-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F0148A60-4AA7-11E5-8001444553540000}
SYSTEM_INPUT_NAME Controller (TSZ360 Pad)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {C0360720-63DC-11E6-8001444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A7AEA50-FAC5-11E4-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8A7B1160-FAC5-11E4-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
WTFast 4.3.2.913
In-Game Bugs - Post New Thread - Google Chrome
Sesuji wo Pin! to ~Shikakou Kyougi Dance-bu e Youkoso~ - ch 82 Page 5 | Batoto! - Mozilla Firefox
TeamSpeak 3
Windows Shell Experience Host
#general - Discord
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 26 NPAPI
Advanced Combat Tracker (remove only)
Battle.net
BitRaider Streaming Client
Diablo III
Google Chrome
Alienware Command Center
NVIDIA System Update
NVIDIA Performance
CyberLink Media Suite Essentials
MSI ODD Monitor
NVIDIA System Monitor
K-Lite Mega Codec Pack 11.1.0
Malwarebytes Anti-Malware version 2.2.1.1043
Mozilla Firefox 53.0.3 (x86 en-US)
Mozilla Maintenance Service
NCSOFT Game Launcher
NETGEAR Genie
NVIDIA Stereoscopic 3D Driver
Origin
qBittorrent 3.3.13
Razer Core
Download Updater (AOL Inc.)
Steam
Dying Light
XCOM 2
Fallout 4
The Park
StormFront
Star Wars The Old Republic
The Elder Scrolls Online
Uplay
Tom Clancy's The Division
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
AlienRespawn
WTFast 4.3
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
CyberLink Media Suite 10
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
CyberLink Power2Go 8
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
CyberLink PowerDVD 14
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Star Wars: The Old Republic
NVIDIA PhysX
Genie 3.2
Dropbox 20 GB
Google Update Helper
NVIDIA System Update
Alienware Digital Delivery
Intel® PROSet/Wireless Software
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Skype™ 7.8
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
Intel(R) Chipset Device Software
NVIDIA Performance
Microsoft Visual C++ 2005 Redistributable
Intel® Security Assist
Microsoft Office
Killer Performance Suite
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Dell SupportAssistAgent
Adobe Refresh Manager
Adobe Acrobat Reader DC
CyberLink PowerDirector 10
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
MSI ODD Monitor
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Black Desert Online
Sound Blaster Recon3Di Extras
CyberLink LabelPrint 2.5
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Dragon Age™: Inquisition
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
NVIDIA System Monitor
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Sound Blaster Recon3Di
Nexus Mod Manager
ComicRack v0.9.177
NVIDIA Drivers
Dell SupportAssist
Stagelight
Dishonored
PlanetSide 2
Divinity: Original Sin (Classic)
Warhammer: End Times - Vermintide
Transistor
DC Universe Online
Warhammer 40,000: Dawn of War III
Space Hulk: Deathwing
Total War™: WARHAMMER®
Skyrim Script Extender (SKSE)
Tree of Savior (English Ver.)
Divinity: Original Sin Enhanced Edition
Warhammer 40,000: Eternal Crusade
Dead by Daylight
Dimension Drive
DRAGON BALL XENOVERSE 2
Warhammer 40,000: Dawn of War III Open Beta
Prey
The Elder Scrolls V: Skyrim Special Edition
Toukiden 2
The Elder Scrolls V: Skyrim
TeamSpeak 3 Client
VLC media player
Vulkan Run Time Libraries 1.0.39.1
WinRAR 5.21 (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Dell Data Vault
Killer Network Manager
Intel(R) Wireless Bluetooth(R)(patch version 17.0.1427.2)
Killer E220x Drivers
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel® Trusted Connect Service Client
Alienware Command Center
Intel(R) Rapid Storage Technology
Killer Bandwidth Control Filter Driver
Intel(R) Management Engine Components
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Intel(R) Chipset Device Software
Microsoft Silverlight
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Intel(R) PRO/Wireless Driver
Ansel
NVIDIA 3D Vision Driver 378.92
NVIDIA Control Panel 378.92
NVIDIA Graphics Driver 378.92
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 23.23.30.0
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Update Core
Dell Foundation Services
Intel® PROSet/Wireless WiFi Software
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00005988
C:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00005E20
C:\Program Files (x86)\Creative\Sound Blaster Recon3Di\Sound Blaster Recon3Di Control Panel\CTJckCfg.exe 00000F84
C:\Program Files (x86)\Creative\Sound Blaster Recon3Di\Sound Blaster Recon3Di Control Panel\SBRcni.exe 0000060C
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe 00002124
C:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exe 00003478
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00003030
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00004C38
C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneCmd.exe 0000498C
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00004390
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 000035A8
C:\Program Files (x86)\WTFast\WTFast.exe 00005F50
C:\Program Files (x86)\WTFast\cef\CefSharp.Process.exe 000066BC
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe 00005B78
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher64.exe 000066FC
C:\Program Files\Alienware\Command Center\AWCCServiceController.exe 00004B5C
C:\Program Files\Alienware\Command Center\AlienFusionController.exe 0000035C
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe 00006638
C:\Program Files\Alienware\Command Center\ThermalController.exe 0000400C
C:\Program Files\Alienware\Dell Foundation Services\DFS.Common.Agent.exe 00004D80
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00004618
C:\Program Files\Killer Networking\Network Manager\NetworkManager.exe 00002548
C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00002554
C:\Users\Royce\AppData\Local\Discord\app-0.0.297\Discord.exe 00005E1C
C:\Users\Royce\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002054
C:\Users\Royce\AppData\Local\Programs\Google\MusicManager\MusicManager.exe 00001F54
C:\Users\Royce\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00000760
C:\Users\Royce\AppData\Roaming\Dropbox\bin\Dropbox.exe 000067D4
C:\WINDOWS\Explorer.EXE 00003E14
C:\WINDOWS\system32\SettingSyncHost.exe 00005DF0
C:\WINDOWS\system32\conhost.exe 00001A50
C:\WINDOWS\system32\sihost.exe 00000FD0
C:\WINDOWS\system32\svchost.exe 00004130
C:\WINDOWS\system32\taskhostw.exe 00005884
C:\Windows\System32\RuntimeBroker.exe 00004E7C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00003780
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002EE4
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-