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  1. 06-16-2017 08:43 PM #1
    SpiralMask
    Player
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    Join Date
    Dec 2016
    Posts
    444
    Character
    Aubrenard Sondraix
    World
    Balmung
    Main Class
    Warrior Lv 90

    Sudden crash error

    in the middle of exploring rhalgr's reach I received an error message before the game CTD'd

    the contents were as follows:
    An unexpected error has occurred. Exiting FINAL FANTASY XIV

    ffxiv.exe+4A6553
    ffxiv.exe+4A465B
    ffxiv.exe+670DF9
    ffxiv.exe+695224
    ffxiv.exe+AC22AD
    ffxiv.exe+BB303F
    ffxiv.exe+BB2810
    ffxiv.exe+7CC6B

    I'm unsure what's causing it, but if i had to guess, i'll be needing to reinstall the 4.0 update?

    EDIT: this is on the PC version (via the official site, not steam), in case it needs clarifying.
    (2)
    Last edited by SpiralMask; 06-16-2017 at 08:49 PM.
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  2. 06-16-2017 09:16 PM #2
    SpiralMask
    Player
    SpiralMask's Avatar
    Join Date
    Dec 2016
    Posts
    444
    Character
    Aubrenard Sondraix
    World
    Balmung
    Main Class
    Warrior Lv 90
    occurred again (same exact error message), it appears to happen when the camera-panning ingame cutscenes start.
    (2)
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  3. 06-17-2017 12:53 PM #3
    AJ666
    Player
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    Join Date
    Mar 2011
    Posts
    38
    Character
    Gothicknight Genesis
    World
    Balmung
    Main Class
    Armorer Lv 50
    I've had that same error twice today, tho i have seen it before 4.0.
    Also PC Version via official site.
    (1)
    Last edited by AJ666; 06-17-2017 at 01:01 PM.
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  4. 06-17-2017 01:13 PM #4
    Helliebabe
    Player
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    Join Date
    Jun 2017
    Location
    Gridania
    Posts
    60
    Character
    Ahri Lockhart
    World
    Zurvan
    Main Class
    Conjurer Lv 90
    I have the same issue. I am unable to access my character anymore

    http://imgur.com/a/Op9o6
    http://imgur.com/Vf0glF6
    (1)
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  5. 06-17-2017 11:55 PM #5
    Yhunno
    Player
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    Join Date
    May 2017
    Posts
    6
    Character
    Yhunno Kuroro
    World
    Behemoth
    Main Class
    Machinist Lv 60
    Same here ... Now i cant log in game -_-
    (0)
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  6. 06-18-2017 12:01 AM #6
    Priya
    Player
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    Join Date
    Jun 2012
    Posts
    493
    Character
    Priya Eridian
    World
    Leviathan
    Main Class
    Machinist Lv 90
    Quote Originally Posted by Yhunno View Post
    Same here ... Now i cant log in game -_-

    Just started getting these same error messages.

    (1)
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  7. 06-18-2017 12:04 AM #7
    Mikana
    Player
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    Join Date
    Jan 2016
    Posts
    17
    Character
    Mikana Teka
    World
    Zodiark
    Main Class
    Astrologian Lv 80
    Welcome to the "stuck out of game" club
    Been stuck for 3-4 hours by now
    (0)
    Last edited by Mikana; 06-18-2017 at 12:06 AM.
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  8. 06-18-2017 01:33 AM #8
    Voxers
    Player
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    Join Date
    Dec 2015
    Posts
    27
    Character
    Aislinn Carmine
    World
    Zodiark
    Main Class
    Botanist Lv 60
    Time: approx.2 hours ago ago
    Frequency: permanent
    World name: Zodiark
    Character name: Aislinn Carmine
    Class/Level: BRD 63
    Area and coordinates: The Pool of Tribute/The Ruby Sea(4.5, 22.7)
    Steps:
    1. complete The Pool of Tribute
    2. Use the Instance Exit
    3. Opened chat box to type, computer crashed.
    4. Unable to access my character but can log on alts. Have submitted a ticket but, looking at this thread, am not holding breath.

    Have those error messages waiting for me when I get back to desktop.
    (0)
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  9. 06-18-2017 09:14 AM #9
    miss_harlix
    Player
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    Join Date
    Jun 2017
    Posts
    6
    Character
    Harlix Flynn
    World
    Odin
    Main Class
    Black Mage Lv 61
    I have the unexpected error too... please SE fix this
    (0)
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