When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time: 10:15 PM Eastern Pacific Time
Frequency: Frequenct
World name: Primal - Lamia
Character name: Alicia Wolfe
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: level 55 Samurai
Party or solo: Both
In-game time: Unknown
Area and coordinates: Palace of the Dead Entrance and Rest Area after every 10 floors
Housing: N/A
Steps:
1. Join matched party of Palace of the Dead
2. Wait for a very long Time
3. Back to the main menu after Error Code 90006
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 100 MBp/s Time Warner Cable/Spectrum
- Modem maker/model number: Unknown

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Eric Wolfe\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (14393.rs1_release.170602-2252)
SYSTEM_CPU Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 01/12/17 18:17:38 Ver: 05.0000B
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16296.246MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18728.246MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.271GB SYSTEM_FREEDISC_SPACE 277.217GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 698.537GB SYSTEM_FREEDISC_SPACE 245.094GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11158.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 4/30/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 11158.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.123 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 4/30/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B300E1AC-A438-4224-AA63-FB835478B47F}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D19883D0-2AB5-11E7-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1A0E840-2AB5-11E7-8006444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1A1AB90-2AB5-11E7-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1A26EE0-2AB5-11E7-8008444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA2201E0-3420-11E7-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 700 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FA23FDB0-3420-11E7-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 700 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0203AD50-3421-11E7-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Rival 700
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1A26EE0-2AB5-11E7-8009444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microph
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D1A35940-2AB5-11E7-800A444553540000}
SYSTEM_INPUT_NAME Yeti Stereo
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
#final_fantasy - Discord
In-Game Bugs - Post New Thread - Google Chrome
FINAL FANTASY XIV
Xbox
Settings
Settings
Xbox
RzStats : Razer Synapse Statistics Manager
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Planescape: Torment Enhanced Edition
The Elder Scrolls III - Morrowind GotY
The Elder Scrolls - Arena
The Elder Scrolls II - Daggerfall
AVerMedia Live Gamer HD Series 3.3.64.52
Blizzard App
Cheat Engine 6.7
Google Chrome
Heroes of the Storm
HxD Hex Editor version 1.7.7.0
AVerMedia RECentral
League of Legends
Mozilla Firefox 53.0.3 (x86 en-US)
NVIDIA Stereoscopic 3D Driver
OBS Studio
OpenAL
Origin
Rockstar Games Social Club
Samsung SideSync
Steam
The Elder Scrolls Online
Uplay
VLC media player
World of Warcraft
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
UE4 Prerequisites (x64)
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
AVerMedia RECentral
Battlefield™ 1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Google Update Helper
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
GOG Galaxy
Mass Effect™: Andromeda
Microsoft Visual C++ 2005 Redistributable
EVGA Precision XOC
FIFA 17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Epic Games Launcher
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Twitch
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
League of Legends
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ASUS MultiFrame
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
7-Zip 17.00 beta (x64)
ShareX
Broadcom 802.11 Network Adapter
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Europa Universalis IV
Counter-Strike: Source
Stellaris
RimWorld
Sheltered
Borderless Gaming
EVERSPACE™
Garry's Mod
Oxygen Not Included
Bayonetta
SteelSeries Engine 3.10.2
Vulkan Run Time Libraries 1.0.42.1
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
UE4 Prerequisites (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Ansel
NVIDIA 3D Vision Driver 382.05
NVIDIA Control Panel 382.05
NVIDIA Graphics Driver 382.05
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.26
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\GOG Galaxy\GOG Galaxy Notifications Renderer.exe 00002964
C:\Program Files (x86)\GOG Galaxy\GalaxyClient Helper.exe 00000558
C:\Program Files (x86)\GOG Galaxy\GalaxyClient.exe 00002E5C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002AD0
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000254
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002610
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 0000226C
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000187C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002204
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001FDC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00001410
C:\Program Files (x86)\Steam\Steam.exe 00001484
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000029E4
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00002E6C
C:\Program Files\ShareX\ShareX.exe 00001498
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 000023C4
C:\Program Files\Windows Defender\MSASCuiL.exe 00002118
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.17.420.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00002044
C:\Program Files\WindowsApps\Microsoft.XboxApp_29.30.2001.0_x64__8wekyb3d8bbwe\XboxApp.exe 00002AC0
C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe 00000D00
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00000C80
C:\Users\Eric Wolfe\AppData\Local\Discord\app-0.0.297\Discord.exe 000016E8
C:\Users\Eric Wolfe\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00000958
C:\Windows\Explorer.EXE 000027B0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002BA4
C:\Windows\System32\RuntimeBroker.exe 000002B8
C:\Windows\System32\sihost.exe 00001E7C
C:\Windows\System32\taskhostw.exe 0000019C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002B04
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001200
C:\Windows\system32\ApplicationFrameHost.exe 00001CF4
C:\Windows\system32\DllHost.exe 00002574
C:\Windows\system32\SettingSyncHost.exe 000006EC
C:\Windows\system32\conhost.exe 00001990
C:\Windows\system32\svchost.exe 00001724

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: N/A
Laptop Model Number: N/A

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: N/A

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®3 You Are Using
- Model Number: N/A

Model Number of the PlayStation®4 You Are Using
- Model Number: N/A

Model Number of the PlayStation®Vita You Are Using
- Model Number: N/A

Information About the Peripherals You Are Using
-Type: N/A
-Maker: N/A
-Model Number: N/A