Apology from Yoshi

[Hamada]

I want an apology done though action, not just saying it because you have to.
Give us some free time or something.

Overloading solo instance happened in 2.0 and maybe some patches during 2.0+ and in 3.0 I believe? with new servers this shouldn't happened, or not put a solo instance so early. It was very preventable from learning from the past.

[Nezia]

True but if, lets say, during an early midnight showing of a new hit movie, the screen keeps going black for extended periods of time and then eventually freezes to the point that they tell everyone to go home, people would be out for blood and said location would be issuing a lot of refunds and free tickets. Only in games do people seem inclined to give companies a free pass. At this point, I'd say at the very least some free game time is in order. Maybe I'm not recalling correctly but I feel like they did that for HW early access people because that first weekend it was almost unplayable for hours at a time.

It's funny how gamers are willing to understand the games companys flaws. But I'm still to see a game company willing to understand the player problems if they delay any payment.

[NewSinz]

Yeah Im usually not to Salty about this stuff... but unfortunately, with the new server move and the amount of pre orders this should not be an issue. The only thing that I can think is going wrong is parts have failed and their waiting on replacements or their ISP is failing to give them the amount of connections needed in order for the amount of people logging into their servers. Apology accepted but honestly... this was an avoidable issue.

[Ferrasper]

I just want an emergency maintenance on the servers right now, so I can continue with the MSQ.

[Kosmos992k]

and then , we are so sorry please just wait your turn

And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

[BorisDaBlade]

This is all because the moved the NA server to California, isn't it?

[Nezia]

And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

AAAAAND here they are.

[SoulEchelon]

Waited 50+ minutes to queue into a Leveling dungeon, only to watch my teammates d/c one after the other. Luckily they reconnected, but when it was my turn (half way through the dungeon) I reconnected into a queue of almost 2000 people. When it hit around 1500, I got disconnected from the lobby server.

That was the last straw for me. I'll use this as a reason to take a break. I'm not bitter or enraged. I know crap like this happens. But it IS annoying, and I'd rather not deal with it at all.
*sigh* so much for early access. Hopefully tomorrow is better.

[Nezia]

servers are a finite resource

Metal is also a finite resource, but if I pay for a car, I believe that it is because there was enough metal to build said car.

[Yahallo]

And? What do you expect, servers are a finite resource, if you over stress them, they fail. Why do you think they are offering such generous bonuses to move from high pop servers? Next time some smart forum goer is all proud of their pronouncement that the game is dead because of declining player numbers, I'll remember this situation, where just the early access players were sufficient to overtax the servers. Given that the servers we have now are better and bigger, it seems to me that we must have a pretty healthy population

I expected them to take more appropriate measure like a Solo Instance queueing system that would be less prone to errors than having everyone trying their luck at brute forcing their way in while also letting players enjoy other parts of the game while waiting for their turn.