Results 1 to 8 of 8
  1. #1
    Player
    Chisuna's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Aika Chisuna
    World
    Hyperion
    Main Class
    Pugilist Lv 35

    Unable to Download Stormblood

    RESOLVED: Flushed DNS to solve.

    My boyfriend is unable to download the Stormblood patch on his PC. I was able to download everything just fine but every time he gets to 1065MB, then it stops. We've tried everything we can think of short of redownloading the launcher: restarting PC, restarting launcher, running as administrator, different wifi network, different accounts, turned off virus protection, etc.

    Any suggestions?


    Edit: I should mention that the way it stops downloading is it gets to 1065 MB and then the download speed drops to 0 MB/s.
    (0)
    Last edited by Chisuna; 06-17-2017 at 06:39 AM.

  2. #2
    Player
    Bayerlein's Avatar
    Join Date
    Mar 2017
    Posts
    4
    Character
    Jagd Bayerlein
    World
    Coeurl
    Main Class
    Astrologian Lv 70
    I just helped a friend with a similar issue. It seemed disabling the router firewall OR enabling DMZ did the trick. I hear changing the DNS server setting also work, but I have not tried that personally. I know you said he tried other wireless networks, but it seems to be a bug between communication with the PC and router settings.
    (1)

  3. #3
    Player
    Chisuna's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Aika Chisuna
    World
    Hyperion
    Main Class
    Pugilist Lv 35
    Unfortunately, the DNS change did not work and it seems pretty difficult to enable DMZ on a Xfinity box. Any other suggestions?
    (0)

  4. #4
    Player
    Traique's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Traique O'lneira
    World
    Balmung
    Main Class
    Bard Lv 60
    I was having the exact same issue until a few minutes ago. Changing the DNS didn't work and neither did downloading through a VPN. What ended up working for me is I turned off Windows Firewall (temporarily! Make sure you turn it back on afterwards haha) and also hardwired my connection. Hope this helps!
    (1)

  5. #5
    Player
    Chisuna's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Aika Chisuna
    World
    Hyperion
    Main Class
    Pugilist Lv 35
    He already turned off the Windows Firewall as well. I think it will end up needing a hard wire connection but we're pretty far from the router. We'll have to look into it later today.

    If anyone else has a suggestion, I'd be willing to try it. Otherwise I'll aim for the hard wire. Thank you all for your help! ^^
    (0)

  6. #6
    Player
    MyowzayaTrousas's Avatar
    Join Date
    Jun 2017
    Location
    New Gridania
    Posts
    9
    Character
    M'yowzaya Trousas
    World
    Diabolos
    Main Class
    Conjurer Lv 56
    When it comes to problems like this, hardwire/ethernet cable connections will usually do the trick.

    Also, give the following a try:

    - Open a Command Prompt
    - ipconfig /all - gives you adapter info
    - ipconfig /release, /renew, /flushdns
    (1)

  7. #7
    Player
    Pandemic's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Rin Masaki
    World
    Cerberus
    Main Class
    Monk Lv 60
    He should just delete his game and copy/paste your updated game. I've done this several times before and It works without problems.
    (0)

  8. #8
    Player
    Chisuna's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Aika Chisuna
    World
    Hyperion
    Main Class
    Pugilist Lv 35
    Thank you MyowsayaTrousas! That worked for him. ^^
    (0)