Stormblood is on early access and bugs can tend to appear, but what happened and is currently still happening with the instanced fights has, for all intended purposes, denied over 90% of the player population access the the digital good experience and service that is the story, one of the main advertised key features of Stormblood.

How are we going to get compensated for this? Peoples times were wasted and the level of frustration in all sorts of boards and forums regarding this game is astronomical. Most of us will not accept a "you knew what you signed up for" or a "its fixed (eventually), get over it" type of response.

The problem was easily foreseeable and Square Enix did a massive marketing campaign for the expansion so it was evident that player influx was going to be high yet preparations were not made.

I see my friends and other people so much as even mention something past that accursed bottleneck quest and I can feel myself get angry, very angry.

So, what are you planning to do about this after it is eventually fixed, SE and FFXIV dev. team?