So what was the point of the server upgrades when I can't continue the MSQ?

[Niwashi]

Really? They should not do the math about what they have and just keep going on like this in the future? I swear the SE apologists are the reason they ended up the way they had over the last 10 years. "Fanbois don't care how we screw up we are SE." How do you explain the other design choices that are resource based like the choice to refresh inventory ever X second and housing being open world. This is a team that doesn't plan for what they have and people like you give them a pass. Sad just sad.

Where do you get the idea that I'd give them a pass? They absolutely need to design systems that can handle their normal expected load, which is exactly what I said. (And I've made lots of complaints in more relevant threads regarding features where they've failed to do so.)

The issue here is completely different, though. It's NOT a normal load. And that's causing technical problems. But they are technical problems rather than design ones. If I'm wrong about it being just the load, and even under normal (or anywhere near normal) circumstances, this quest would still fail just due to how it's designed, then I'll agree they messed up on designing it that way.

[Hamada]

Where do you get the idea that I'd give them a pass? They absolutely need to design systems that can handle their normal expected load, which is exactly what I said. (And I've made lots of complaints in more relevant threads regarding features where they've failed to do so.)

The issue here is completely different, though. It's NOT a normal load. And that's causing technical problems. But they are technical problems rather than design ones. If I'm wrong about it being just the load, and even under normal (or anywhere near normal) circumstances, this quest would still fail just due to how it's designed, then I'll agree they messed up on designing it that way.

Number of sales? the fact this happened before several times? the design flaw was putting a solo instance so soon. They should know better by now and unlike wow this is their second MNO

Eh it was an upgrade. All numbers went up. Queue times went up, pings went up, frustration went up. It's an upgrade.

I do not see the effect of an upgrade, I think they are just saying that. Nothing improved, input commands are still delayed and other things.
(I am talking about the normal input delays that happen at 0 ping that people have problems seeing for some reason)

[Rhysati]

Where do you get the idea that I'd give them a pass? They absolutely need to design systems that can handle their normal expected load, which is exactly what I said. (And I've made lots of complaints in more relevant threads regarding features where they've failed to do so.)

The issue here is completely different, though. It's NOT a normal load. And that's causing technical problems. But they are technical problems rather than design ones. If I'm wrong about it being just the load, and even under normal (or anywhere near normal) circumstances, this quest would still fail just due to how it's designed, then I'll agree they messed up on designing it that way.

That's a pretty silly way of looking at it to be honest. If you were working at a job and they hired on some seasonal temps to help out and then told you: "Hey sorry, but we can't pay you this month like we normally would because our payroll is experiencing a load that isn't normal, you'll have to wait for next month to get paid." You certainly wouldn't be understanding about it.

And why should you? Before a company should do something that impacts their workers, they customer base, etc they are supposed to take a look at what possible outcomes could occur and plan for it. In this case, they knew the servers would be hammered by players and that this would be a massive bottleneck because they themselves said they designed in this way on purpose! It is a HORRIBLE design decision and they should have either not gated everyone out of content so early in the story OR at the very least, made a queue for the quest so that you can enter it and wait your turn. Right now is just sheer chaos and hurting the consumer.