22.7gb update after relogging?

[QT_Melon]

A few things since this thread has now hit 100 pages of complaints (over 1000 posts).

For those complaining it's happening to you multiple times: Since this is an international issue, if you can afford one in the country you are playing, please get a backup UPS/Battery Surge protector. Not all of them are excessively expensive. I know that there is a surge protector for 4 outlets that has backup battery as low as 45 in the US. This WILL NOT help you if you leave the PS4 in rest mode overnight, so you'll unfortunately have to power it off. This is against Sony's design of it supposed to be staying in rest mode so it can receive updates to the software. Complaining it's happening to you five times looks silly on you, if you live in an area where you cannot maintain power since after the first few times knowing that's the reason you get this error...you keep doing it.

For the other part. I'm exceptionally disappointed with Square's response on this matter and pointing fingers at Sony. While Sony may also not be that great, if I went into a fast food joint and they couldn't serve drinks because Coca Cola producer ran out of Soda for them, I'm gonna be somewhat sympathetic but at the end of the day, I still put blame on the food joint, because I came to their place to get something to eat. It is absolutely SE's responsibility to keep the customers updated on this issue.

What puzzles me more is the lack of response. Normally Japan is a culture of prostration when things go wrong. While the American or other cultures don't understand or think that Japan lacks sincerity when they apologize. It feels like they're not even apologetic at this point and it feels worse. Like no one cares. That's one of the worst impressions to leave to your customers.

As far as being compensated. I'm a bit on the fence but leaning towards yes players should be compensated for this. It's not because this unfortunate bug is happening. I get it, and bugs do happen. It is for the following reasons:

1. No notification for 2 weeks on the Lodestone that this was an issue. Simply unacceptable. Players should not be finding out after the fact and do forum digging, when it happens. You stated in the forums it was a known issue, but did not take action to give caution to other PS4 players to TAKE PRECAUTIONS so that some could prevent it from happening.

2. Lack of communication to your PS4 playerbase. Regardless if it's the same news, no response is worse. It makes it feel like your players are being ignored. I get that you probably don't want to post "Sorry" over and over again, but something to show you care is better than this void right now.

I normally cast off those that scream "cancelling my sub" as some kind of silly rage, and I'm generally sympathetic to a lot of plights of Game Development and Customer service (being in the industry or friends that work it), but this really has been frustrating to see in this regard.