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  1. #911
    Player
    Athesto's Avatar
    Join Date
    Mar 2015
    Posts
    29
    Character
    Athesto Cohen
    World
    Famfrit
    Main Class
    Gladiator Lv 70
    I bought a ups power supply and I don't have the issue anymore, but after 7th time I was so angry. now I know this is not going to sound well but the only way that SE listen to the people is when they take something like this to the media, and gives them bad pr, only then thy will fix it. so we need to take this to places like kotaku.com or ign. If this gets there and then they write something bad you can expect this to be fixed is a day or 2
    (0)

  2. #912
    Player
    bswpayton's Avatar
    Join Date
    Sep 2016
    Posts
    1,918
    Character
    Nic Pay
    World
    Exodus
    Main Class
    White Mage Lv 80
    Dude this is stiill an issue so annoying last night my ps4 just shut off and now Im redownloading the game again this happened to me once before and thought it was just an early patch thing had no idea it was gona keep happening is there no fix for this?
    (0)

  3. #913
    Player
    Vanity_Wars's Avatar
    Join Date
    Jul 2017
    Posts
    9
    Character
    Arki Vintage
    World
    Ragnarok
    Main Class
    Red Mage Lv 70
    Just got this.
    And to think I finally found a nice MMORPG on PS4.

    Oh well, back to ESO until this is fixed. Amazing how SE has managed to stay in silence so far. But if they are gonna let something this critical slip by for weeks; this is definitely not a game I would want to play long term.

    Adios good people.
    Hope it gets fixed for you guys.
    (0)

  4. #914
    Player
    Zazmo's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Zazmo Jazz
    World
    Diabolos
    Main Class
    Scholar Lv 70

    Dueces SE

    Yep, this nonsense keeps happening. I messaged SE support about it and they said there was nothing they would do to compensate players affected by this issue. They went on to tell me that if I did not want to be charged I could go to the mogstation and cancel my subscription. "F you" noted, SE. Subscription cancelled. Worst customer service ever.
    (1)

  5. #915
    Player
    Pence's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    1,455
    Character
    Bravo Whiskey
    World
    Ravana
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Zazmo View Post
    Yep, this nonsense keeps happening. I messaged SE support about it and they said there was nothing they would do to compensate players affected by this issue. They went on to tell me that if I did not want to be charged I could go to the mogstation and cancel my subscription. "F you" noted, SE. Subscription cancelled. Worst customer service ever.
    Why is this bad customer service? They can not do anything if it's a Sony issue and do not owe you any refund or compensation. Sony is where the issue is occurring.
    (0)

  6. #916
    Player
    Greysha14's Avatar
    Join Date
    Jun 2017
    Posts
    19
    Character
    Ax Greysha
    World
    Tonberry
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Pence View Post
    Why is this bad customer service? They can not do anything if it's a Sony issue and do not owe you any refund or compensation. Sony is where the issue is occurring.
    so they say. and yet no progress from either one.
    (0)

  7. #917
    Player
    Vanity_Wars's Avatar
    Join Date
    Jul 2017
    Posts
    9
    Character
    Arki Vintage
    World
    Ragnarok
    Main Class
    Red Mage Lv 70
    After reading this thread at length and learning this is also related to Sony as well (truthfully or not, I do not know), I still find it abysmal that after 3 weeks SE has done nothing to provide us with on going updates. Surely, they know they will lose a massive amount of players by this. Maybe a majority of the PS community.

    However to think, yet no action was taken was beyond me. The 14 levels were good while it lasted, haha.

    See you never FFXIV.
    (1)

  8. #918
    Player
    soliquidsnake's Avatar
    Join Date
    Dec 2016
    Posts
    46
    Character
    Jun Edalune
    World
    Famfrit
    Main Class
    Samurai Lv 90
    https://www.reddit.com/r/ffxiv/comme...omment/djtaqre

    For those wondering if this problem has been forgotten.
    (1)

  9. #919
    Player
    soliquidsnake's Avatar
    Join Date
    Dec 2016
    Posts
    46
    Character
    Jun Edalune
    World
    Famfrit
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Greysha14 View Post
    so they say. and yet no progress from either one.
    You think Sony would let anyone smear their name without issuing a statement back. It's obviously a PS4 problem with the launcher and they are working on it. No "so they say" about it.
    (0)

  10. #920
    Player
    Gilhaven's Avatar
    Join Date
    Jul 2017
    Posts
    1
    Character
    Gillius Thunderhaven
    World
    Gilgamesh
    Main Class
    Botanist Lv 64

    still......

    .Still an issue. Just happened AGAIN for me (twice so far this week)....c'mon you guys...it can't be THAT hard to fix. I would expect some kinda remediation for us PS4 users for having to deal with this issue multiple times.
    (0)

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