Dear SE:

Perhaps you dropped the ball again.
Back in 2012 you decided to make some big changes and re-brand FFXIV.
As a former FFXI player I was thrilled to discover a game that had all the elements that I loved about FFXI: Very nice controller layout and management. Macro options. Incusive Crafting, a Milti-Job single Avatar, with sub job options, Beautiful scenery, and likeable music, etc.
While removing all the really annoying things like: Low % exp gain. Very Little soloable content.. other than BST, Few Teleportation options resulting in Lots of running. Mobs chasing you to zone border, etc.
Some things you changed for the worse too though: Auto-Translate needs work. You need more group timed events like Weaponskill Combos and Magic Burst. You removed Shell, and now Stoneskin for some reason. Kinda screwed WHM, but I suppose that is keeping with the times.
Whatever transition happened recently in your company, or whatever backlash you may be getting right now from DDOS, it may be time to come forward with the truth.
We the loyal PS4 subscribers, though a smaller majority of the whole, still represent some portion of your revenue. If you value that loyalty, you can show us some how.
I believe in this game, and I want to keep playing this game.
You came back from impossible odds once, and if you remember what you learned from that, surely you can do it again.
Sincerely:

Havaland